Remote opportunity at
FreshworksLead - Solution Engineer(Dutch/Swedish speaking)
This lead solutions engineer role supports the pre-sales group at Freshworks as its go-to technical specialist. The engineer helps sales teams win new business and works…
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About This Role
This lead solutions engineer role supports the pre-sales group at Freshworks as its go-to technical specialist. The engineer helps sales teams win new business and works directly with the company's most important prospects and accounts. Duties center on explaining the value proposition, shaping technical solutions and sharing expert perspective with both business buyers and technical buyers. The listing gives London as the location and labels the role remote. The engineer…
Job Description
This lead solutions engineer role supports the pre-sales group at Freshworks as its go-to technical specialist. The engineer helps sales teams win new business and works directly with the company's most important prospects and accounts. Duties center on explaining the value proposition, shaping technical solutions and sharing expert perspective with both business buyers and technical buyers. The listing gives London as the location and labels the role remote.
The engineer builds custom product demonstrations for meetings, webinars and events, and presents value through whiteboard work, slide decks, proof-of-concept efforts and responses to formal tender requests. The engineer answers functional and technical questions, examines workflows and how Freshworks fits into a client's infrastructure, and passes what clients need along to the central product team. The role educates sales staff on the product range, technical details and new capabilities, and coordinates with selling teams, product staff and client services to deliver the sales plan.
Native-level written and spoken Dutch or Swedish is a must, and knowledge of additional European languages would be an advantage. Candidates should bring five or more years in a comparable technical solutions role, preferably within ITIL or ITSM practice or at software companies offering SaaS or other products, plus cloud infrastructure expertise. Strong dealings with senior customers, including chief-level executives, and experience in complex mid-market and enterprise sales are expected. The environment is busy and team-oriented, and rewards focus and urgency.
Responsibilities
- Partner with regional sales teams to turn prospects into paying customers.
- Build tailored technical demos for meetings, webinars and customer events.
- Communicate the value proposition through whiteboarding, slides, proof-of-concept work and RFP documents.
- Answer detailed functional and technical questions and map workflows against client infrastructure.
- Pass customer needs to product management.
- Champion the brand and its offerings with prospects, customers and partners.
- Coordinate with selling teams, product staff and client services to carry out sales strategy.
- Coach selling staff on the portfolio, technical details and newly released features.
Requirements
- Native-level written and spoken Dutch or Swedish.
- Five or more years in a similar technical solutions role.
- Background at a SaaS or technology product company, with ITIL/ITSM methods and cloud infrastructure know-how.
- Excellent communication with senior customer stakeholders, including chief executives.
- Experience with complex mid-market and enterprise sales cycles.
- Strong listening, presenting and demonstrating ability.
Qualifications
- Skill in additional European languages.
- Driven, execution-minded and quick to act.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The listing gives London as the location and marks the role as remote.
What language skills are needed?
Native-level written and spoken Dutch or Swedish is required. Other European languages are an additional advantage.
What experience is required?
The posting asks for at least five years of comparable experience in technical solutions work.
What is the salary?
The posting does not specify a salary range.
How do I apply?
The posting does not describe an application process.
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