Learning Experience Designer

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About This Role

Amplitude is looking for a Learning Experience Designer to join its Customer Education team and shape the educational journey for its users. Amplitude provides an AI analytics platform used by thousands of customers to build better digital experiences and analyze user behavior. In this role, you will create impactful educational materials, manage end-to-end learning projects, and help users maximize the value of the platform. This position involves designing eLearning modules,…

Job Description

Responsibilities

• Design and build eLearning modules, instructional videos, and interactive materials for Amplitude Academy
• Identify methods to enhance educational systems and learner experiences through technology, automation, and AI
• Contribute to the creation and enhancement of rigorous certification programs and exam questions aligned with industry standards
• Partner with cross-functional subject matter experts and stakeholders to translate complex concepts into clear learning experiences
• Manage projects from the initial concept phase through launch while meeting target timelines
• Analyze learner feedback and data to iteratively improve educational content
• Contribute to overarching learning strategies in coordination with other educational functions

Requirements

• At least five years of professional experience in instructional design, learning experience design, or a related domain centered on eLearning and certification creation
• Practical expertise with course authoring tools, SCORM, learning management systems, and video editing software
• Demonstrated ability to apply artificial intelligence to enhance educational outcomes
• Direct background in developing and launching high-stakes certification programs
• Skill in distilling technical information into clear and engaging learning materials
• Project management capabilities to handle multiple priorities and hit delivery deadlines
• Ability to adapt quickly to evolving priorities and product updates from engineering and product groups
• Strong interpersonal skills for cross-functional collaboration with stakeholders

Qualifications

• Background working within the technology or SaaS sector, particularly around data-driven environments or analytics
• Familiarity with product analytics, data management, experimentation, or the Amplitude platform
• Experience building applications that utilize language models, LLM skills, or MCP servers

Core Skills

Benefits

• Medical, dental, and vision insurance with fully employer-paid premiums on select plans
• 401(k) retirement plan with an employer match up to one percent of eligible pay, capped at two thousand dollars annually
• Flexible time off and paid holidays
• Monthly stipends for wellness, monthly commuter transit or parking, quarterly learning stipends, and home office equipment
• Twelve weeks of paid parental leave alongside adoption, surrogacy, and Carrot Fertility support
• Back-up child care assistance
• No-cost access to Modern Health coaching and therapy sessions for mental wellness
• Employee Stock Purchase Program

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