Opportunity at
SutherlandLegazpi: Hiring Consultant - Customer Service
Sutherland's Legazpi, Philippines site is hiring customer service consultants. The role covers inbound calls, questions about products and services, payment processing and general account maintenance, and…
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About This Role
Sutherland's Legazpi, Philippines site is hiring customer service consultants. The role covers inbound calls, questions about products and services, payment processing and general account maintenance, and upselling may be encouraged.
Job Description
Sutherland's Legazpi, Philippines site is hiring customer service consultants. The role covers inbound calls, questions about products and services, payment processing and general account maintenance, and upselling may be encouraged.
Responsibilities
- Handle inbound calls as the point of contact
- Respond to questions about products and services
- Process payments and perform general account maintenance
- Encourage upselling where appropriate
Requirements
- High school diploma or GED
- High-level performance on high-volume inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
The posting lists the Legazpi site as an on-site location.
What education is required?
A high school diploma or GED is required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.