On-site opportunity at
Apollo AgricultureManager - Credit & Repayment Operations
Apollo Agriculture operates an agri-fintech platform that supplies small-scale farmers in Africa with optimized financing, agronomic advice, quality farm goods, and risk management tools to help…
Career Tools
About This Role
Apollo Agriculture operates an agri-fintech platform that supplies small-scale farmers in Africa with optimized financing, agronomic advice, quality farm goods, and risk management tools to help them grow sustainably. The company is currently seeking a Manager - Credit & Repayment Operations to oversee collections and repayment performance. This position requires someone who can combine strategic planning with hands-on execution, guiding field, call center, and repayment personnel while coordinating closely with…
Job Description
Apollo Agriculture operates an agri-fintech platform that supplies small-scale farmers in Africa with optimized financing, agronomic advice, quality farm goods, and risk management tools to help them grow sustainably. The company is currently seeking a Manager - Credit & Repayment Operations to oversee collections and repayment performance. This position requires someone who can combine strategic planning with hands-on execution, guiding field, call center, and repayment personnel while coordinating closely with product, commercial, and credit teams.
This role is designed for an experienced professional ready to take ownership of a larger portfolio and scale their impact. The successful candidate will drive collection rates, manage operational efficiency and budgets, champion empathetic customer-first collections, and refine systems and processes. Field experience is required for this position.
Responsibilities
- Develop and execute operational repayment strategies alongside the Credit Leadership team to meet organizational targets
- Direct and mentor the repayment operations team across field, call center, and repayment associate roles
- Improve collection rates, operational efficiency, and cost-effectiveness through hands-on participation
- Serve as the main liaison between Credit Operations, Commercial, and Product departments
- Promote a customer-focused, respectful, and solutions-oriented approach across all repayment communication channels
- Establish quality assurance, coaching frameworks, and clear policies for repayment teams
- Manage recruitment, onboarding, training, and ongoing performance evaluation for the team
- Ensure all repayment procedures comply with company guidelines, industry regulations, and risk controls
- Oversee credit and repayment budgets and resource allocation while identifying cost-reduction possibilities
- Analyze data and field feedback to refine repayment approaches, enhance dashboards, and detect fraud cases in coordination with analytics and fraud teams
- Innovate and digitize repayment systems and field operations
Requirements
- 5 to 8 years of professional experience in collections, repayment operations, or a related field
- Demonstrated history of leading, motivating, and managing high-performing teams
- Proven ability to create, execute, and adapt repayment strategies matching business targets
- Strong analytical capabilities to interpret data, generate insights, and guide decision-making
- Proficiency in budgeting, cost management, and financial targets
- Familiarity with compliance standards, risk assessment, and mitigation techniques
- Capacity to adapt strategies in a fast-paced environment
- Customer-centric mindset balancing repayment results with positive experiences
- Resourceful and proactive approach with experience in dynamic, field-driven settings
Qualifications
- Bachelor's degree from a recognized institution in Business, Finance, Economics, or a closely related field
- Excellent verbal and written communication skills across multiple levels and functions
- Knowledge of SQL as an added advantage
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What does Apollo Agriculture do?
Apollo Agriculture is an agri-fintech platform that uses artificial intelligence and automated operations to provide small-scale farmers across Africa with financing, quality farm products, expert digital advice, and risk management solutions.
What is the location or remote policy for this role?
The source posting does not specify a location or a remote, hybrid, or on-site policy, though it notes that the role requires thriving in field-driven environments where experience is non-negotiable.
What are the core experience requirements for the Manager - Credit & Repayment Operations position?
Candidates must hold a bachelor's degree in a relevant field such as Business, Finance, or Economics, and possess 5 to 8 years of experience in collections, repayment operations, or a related field.
Is salary or specific benefits information provided in the job posting?
The posting does not specify the salary or list specific benefits, though it mentions that the company offers a competitive compensation and benefits package.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
Search similar jobs
Related Jobs