Remote opportunity at
CyberhavenManager, Data Protection Analysts (Americas)
Cyberhaven seeks a Manager for the Americas Data Protection Analyst team within its Professional and Managed Services division. In this remote position, the supervisor will direct,…
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About This Role
Cyberhaven seeks a Manager for the Americas Data Protection Analyst team within its Professional and Managed Services division. In this remote position, the supervisor will direct, mentor, and expand a technical group investigating insider threats and endpoint forensics while evaluating data security incidents. Cyberhaven develops data security solutions that track the complete lifecycle of corporate data to secure modern workflows without impeding productivity. Backed by substantial funding from major venture…
Job Description
Cyberhaven seeks a Manager for the Americas Data Protection Analyst team within its Professional and Managed Services division. In this remote position, the supervisor will direct, mentor, and expand a technical group investigating insider threats and endpoint forensics while evaluating data security incidents.
Cyberhaven develops data security solutions that track the complete lifecycle of corporate data to secure modern workflows without impeding productivity. Backed by substantial funding from major venture capital firms and founded by veterans from prominent technology companies, the enterprise aims to redefine data protection.
The incoming manager will establish operational benchmarks for utilizing Cyberhaven's Data Detection and Response platform. Responsibilities involve guiding customer security leaders, developing incident response playbooks, defining team key performance indicators, and collaborating across departments with product, sales, and customer success teams. This opportunity suits a hands-on leader possessing deep data security expertise, a commitment to client service, and the ability to scale technical talent within a rapidly growing environment.
Responsibilities
- Lead, coach, and develop a team of Data Protection Analysts in the Americas by setting performance goals and establishing career paths
- Recruit, hire, onboard, and build team capacity plans to scale with growing customer demand
- Oversee the quality and timeliness of incident analysis, policy tuning, forensic investigations, and reporting across client engagements
- Create and maintain playbooks, best practices, and templates for incident investigation and false-positive reduction
- Define and track team key performance indicators and report metrics to leadership
- Act as an escalation point for complex investigations and serve as a trusted advisor to customer security leaders
- Partner with clients to create incident response workflows matching their security policies and objectives
- Deliver formal trend analyses and value summaries to technical and executive audiences
- Collaborate with Product and Development teams to share customer feedback and drive prevention strategies
- Coordinate with Sales, Customer Success, and Support to maintain smooth client onboarding and experiences
- Work alongside regional service leaders to align global methodologies and share insights
Requirements
- Minimum of 7 years of experience working with data protection products
- Minimum of 2 years of experience leading or managing technical teams such as security analysts, consultants, or managed services
- Demonstrated background in hiring, developing, and retaining high-performing technical talent through company growth
- Extensive expertise in data loss prevention, insider threat, and Cloud Access Security Broker solutions
- Familiarity with Security Information and Event Management and Security Orchestration, Automation, and Response integrations
- Experience advising on accidental and malicious security issues affecting data protection and insider risk
- Strong understanding of endpoint protection best practices and macOS, Linux, and Windows environments
- Familiarity with cloud applications, services, and AI tools like Claude and Codex
- Experience working in a SaaS, services, or managed-services delivery model managing multiple client priorities
Qualifications
- Knowledge of security controls used for handling sensitive data types
- Strong problem-solving, analytical, and logical thinking abilities
- Customer-centric mindset with strong empathy and communication skills
- Ability to create and deliver management-level presentations on incident investigations
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote policy for this position?
The source posting explicitly lists the location as remote.
What is the employment type?
The position is a full-time role.
What is the salary for this role?
The salary is not stated in the job posting.
Who does this role report to?
The Manager of Data Protection Analysts reports to the Director of Professional Services.
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