Opportunity at
DeliverooMarketing Executive, CRM and Ops, UAE
Deliveroo, which is now part of DoorDash, operates a global three-sided marketplace and is hiring a Marketing Executive, CRM and Ops for its team in Dubai.…
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About This Role
Deliveroo, which is now part of DoorDash, operates a global three-sided marketplace and is hiring a Marketing Executive, CRM and Ops for its team in Dubai. This on-site role sits within the Central CRM unit, a group of over thirty specialists focused on retaining customers, expanding the subscriber base, and driving engagement metrics for the UAE market while assisting with global strategic initiatives. The position requires collaborating across various departments…
Job Description
Deliveroo, which is now part of DoorDash, operates a global three-sided marketplace and is hiring a Marketing Executive, CRM and Ops for its team in Dubai. This on-site role sits within the Central CRM unit, a group of over thirty specialists focused on retaining customers, expanding the subscriber base, and driving engagement metrics for the UAE market while assisting with global strategic initiatives. The position requires collaborating across various departments including data analytics, creative, product, engineering, and marketing to build and deploy personalized customer communications.
The person in this role will take charge of planning, creating, optimizing, and reporting on tailored email, push, and WhatsApp campaigns. Daily duties involve setting up evergreen triggers and automated programs, coordinating workloads efficiently with stakeholders through Slack, interpreting performance data, and juggling multiple projects simultaneously. Ideal candidates possess a strong background in campaign execution and data segmentation, paired with a collaborative mindset suited for an entrepreneurial, fast-paced environment.
Responsibilities
- Plan, execute, optimize, and report on tailored UAE campaigns across push and email channels to drive customer growth
- Design and timely dispatch engaging push notifications, emails, and WhatsApp messages
- Identify and implement evergreen triggers and automated workflows
- Communicate proactively with internal stakeholders to manage workloads and deadlines efficiently
- Report campaign results to stakeholders and propose or manage necessary adjustments
- Handle data targeting, segmentation, extraction, manipulation, and interpretation
- Manage multiple projects at once and prioritize effectively across competing issues
Requirements
- 2 to 4 years of email application experience
- Experience working with CRM and campaign management platforms
- Familiarity with HTML, SQL, or scripting
Qualifications
- Bachelor's degree in Marketing or Business, or strong relevant experience
- Experience building automated CRM programmes
- Proficiency in data visualisation tools and reporting
- High computer literacy
- Experience utilizing AI tools
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
This position is located in Dubai and is performed on-site.
What experience is required for the Marketing Executive position?
Applicants must have two to four years of email application experience, familiarity with CRM or campaign management platforms, and knowledge of HTML, SQL, or scripting.
Is the salary specified in the job posting?
No, the salary is not stated in the posting.
What does the interview process involve?
The interview process typically consists of three to four stages.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.