Remote opportunity at
UpGuardMarketing Operations Email Specialist
UpGuard, a cyber risk company building its Cyber Risk Posture Management platform, is recruiting a full-time, remote Marketing Ops Email Specialist to run its email channel…
Career Tools
About This Role
UpGuard, a cyber risk company building its Cyber Risk Posture Management platform, is recruiting a full-time, remote Marketing Ops Email Specialist to run its email channel inside HubSpot Marketing Hub. The job is an individual contributor position with a practical, do-it-yourself focus. Day to day, the specialist sets up Marketing Hub, builds and checks emails, and takes charge of reusable lists, modules and reports. Overall email channel strategy is set…
Job Description
UpGuard, a cyber risk company building its Cyber Risk Posture Management platform, is recruiting a full-time, remote Marketing Ops Email Specialist to run its email channel inside HubSpot Marketing Hub. The job is an individual contributor position with a practical, do-it-yourself focus. Day to day, the specialist sets up Marketing Hub, builds and checks emails, and takes charge of reusable lists, modules and reports. Overall email channel strategy is set by the Director of Pipeline Marketing, so the job is centred on execution and tooling.
Day-to-day work starts with an audit of the current email setup, covering templates, lists, workflows, subscription types, suppression rules and reports. The specialist will then build a library of drag-and-drop email modules with set design limits and user input fields, and rebuild recurring emails as templates. Documentation is also required, explaining how modules and templates work so that producers can assemble sends in HubSpot without needing a designer for each one.
Audience work covers documenting the logic behind common lists, building reusable active lists and segments, and applying suppression for active nurture, live deals, at-risk customers, customers in renewal and low-engagement contacts. The specialist will also tighten the intake, scheduling and QA path from request to send, flag audience overlap between sends, and set up a baseline view of channel health that tracks engagement, opt-outs, complaints, deliverability and how many contacts are being emailed.
The ideal candidate has at least three years of hands-on HubSpot Marketing Hub administration, with configuration work that goes beyond sending from the editor. Working knowledge of deliverability, including authentication, bounce handling and sender reputation, is expected. Being current on HubSpot's Marketing Hub certification and having experience with coded email modules or HubL are listed as advantages.
Responsibilities
- Set up HubSpot Marketing Hub, prepare and QA emails, and take charge of reusable lists, modules and reports
- Audit the present email configuration: templates, automations, subscription categories, suppression logic and reports
- Build and maintain a modular email library of drag-and-drop modules with defined design limits
- Turn repeat emails into Marketing Hub templates and test them across the usual send types
- Set up active lists and segments and apply suppression for nurture, live deals, at-risk and renewing customers, and low engagement
- Refine the intake and scheduling workflow, including QA checks and overlap detection before sends
- Create a channel health baseline and recurring reports on engagement, unsubscribes, complaints and deliverability
Requirements
- At least three years running HubSpot Marketing Hub, with configuration work that goes well past sending from the editor
- Proven email specialism covering modules, templates, personalisation tokens, lists and automations
- Hands-on work putting in place suppression, subscription categories and list governance
- Working knowledge of deliverability, covering authentication, bounced addresses, spam reports and sender reputation
- Skill in writing down audience rules and production steps so colleagues can reuse them
- Clear written communication and comfort collaborating as an equal with the design, development and marketing operations teams
Qualifications
- A current certification in HubSpot Marketing Hub
- Background building coded HubSpot email modules, or writing HubL
- Background in B2B SaaS email programmes covering nurture, campaign and lifecycle sends
- Familiarity with HubSpot's Campaigns object and reporting on marketing email
- Comfort with Asana, which handles requests and approvals alongside HubSpot
Core Skills
Benefits
- Monthly lifestyle subsidy supporting financial, physical and mental health
- Work-from-home setup allowance, with help getting set up within the first three months
- US$1,500 annual learning and development allowance
- PTO plus two additional company leave days
- 18 weeks of paid parental leave, regardless of parenting role
- Personal leave allowance that includes sick and carer's leave
- Top-spec laptop and a paid subscription to generative AI tools
- Fully remote working with no compulsory office attendance
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the role remote?
Yes. The listing is remote, and the company describes a fully remote working environment with no compulsory office attendance.
What is the core focus of the job?
The role centres on running HubSpot Marketing Hub email, from templates and modules to segmentation, opt-out rules and reporting.
What experience is needed?
At least three years of hands-on HubSpot Marketing Hub administration, with email specialisation and working knowledge of deliverability.
What is the salary?
The posting does not specify a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.