Opportunity at
SutherlandOnline Leads - Legazpi
Sutherland's Legazpi, Philippines site is recruiting online leads consultants. Consultants act as the first point of contact for inbound calls, answer inquiries on products and services,…
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About This Role
Sutherland's Legazpi, Philippines site is recruiting online leads consultants. Consultants act as the first point of contact for inbound calls, answer inquiries on products and services, process payments, and perform account maintenance, and may offer upsells.
Job Description
Sutherland's Legazpi, Philippines site is recruiting online leads consultants. Consultants act as the first point of contact for inbound calls, answer inquiries on products and services, process payments, and perform account maintenance, and may offer upsells.
Responsibilities
- Act as the first point of contact for inbound calls
- Answer inquiries on products and services
- Process payments and perform account maintenance
- Offer upsells where appropriate
Requirements
- High school diploma or GED
- Ability to support a high volume of inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
The posting lists the Legazpi site as an on-site location.
What education is required?
A high school diploma or GED is required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
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