Opportunity at
SutherlandOnline Leads - Shaw
In Shaw, Philippines, Sutherland is hiring online leads consultants to take inbound customer calls as the main point of contact. Work includes answering product and service…
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About This Role
In Shaw, Philippines, Sutherland is hiring online leads consultants to take inbound customer calls as the main point of contact. Work includes answering product and service questions, processing payments, maintaining accounts, and offering optional upsells.
Job Description
In Shaw, Philippines, Sutherland is hiring online leads consultants to take inbound customer calls as the main point of contact. Work includes answering product and service questions, processing payments, maintaining accounts, and offering optional upsells.
Responsibilities
- Take inbound customer calls as the main point of contact
- Answer product and service questions
- Process payments and maintain accounts
- Offer optional upsells
Requirements
- High school diploma or GED
- Ability to handle high volumes of inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
Yes. The posting lists the role as on-site in Shaw.
What education is required?
A high school diploma or GED is required.
Is a salary stated?
No. The posting does not state a salary.
Sample Interview Questions
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