Opportunity at
SutherlandOnline Leads - Taguig
In Taguig, Manila, Sutherland is hiring online leads customer service consultants. The work centers on inbound calls, where consultants respond to questions about products and services,…
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About This Role
In Taguig, Manila, Sutherland is hiring online leads customer service consultants. The work centers on inbound calls, where consultants respond to questions about products and services, complete payments, perform general account maintenance, and may be encouraged to offer upgrades.
Job Description
In Taguig, Manila, Sutherland is hiring online leads customer service consultants. The work centers on inbound calls, where consultants respond to questions about products and services, complete payments, perform general account maintenance, and may be encouraged to offer upgrades.
Responsibilities
- Take inbound calls as the first point of contact
- Respond to product and service questions
- Complete payments and general account maintenance
- Offer upgrades when encouraged to do so
Requirements
- High school diploma or GED
- Ability to handle high volumes of inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic keyboarding and Microsoft Office skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
The posting lists Taguig, Manila as the location, on-site.
What education is required?
A high school diploma or GED is required.
Is a salary stated?
No. The posting does not state a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.