Opportunity at
SutherlandOnline Leads - Tarlac
In Tarlac, Philippines, Sutherland is seeking online leads consultants to answer inbound customer calls. Work includes responding to product and service questions, processing payments, handling general…
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About This Role
In Tarlac, Philippines, Sutherland is seeking online leads consultants to answer inbound customer calls. Work includes responding to product and service questions, processing payments, handling general account maintenance, and in some cases encouraging upsells.
Job Description
In Tarlac, Philippines, Sutherland is seeking online leads consultants to answer inbound customer calls. Work includes responding to product and service questions, processing payments, handling general account maintenance, and in some cases encouraging upsells.
Responsibilities
- Answer inbound customer calls
- Respond to product and service questions
- Process payments and handle general account maintenance
- Encourage upsells in some cases
Requirements
- High school diploma or GED
- Ability to perform well on high-volume inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office experience
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job based?
The posting lists Tarlac, Philippines as an on-site location.
What is the education requirement?
A high school diploma or GED is required.
Is salary information provided?
No. The posting does not state a salary.
Sample Interview Questions
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