Remote opportunity at
Edward JacobsOperations Manager - Remote
Edward Jacobs is hiring a full-time, remote Operations Manager to run daily operations at a fast-growing startup. The position is important to scaling the business, simplifying…
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About This Role
Edward Jacobs is hiring a full-time, remote Operations Manager to run daily operations at a fast-growing startup. The position is important to scaling the business, simplifying processes and keeping teams coordinated so clients and remote workers receive consistent service. The manager sets operating strategy aimed at better efficiency, the capacity to grow, and client satisfaction. The role directs several internal groups, such as client care, talent sourcing and service fulfillment.…
Job Description
Edward Jacobs is hiring a full-time, remote Operations Manager to run daily operations at a fast-growing startup. The position is important to scaling the business, simplifying processes and keeping teams coordinated so clients and remote workers receive consistent service.
The manager sets operating strategy aimed at better efficiency, the capacity to grow, and client satisfaction. The role directs several internal groups, such as client care, talent sourcing and service fulfillment. It involves reviewing existing workflows, locating wasteful steps and rolling out improvements that raise output and quality. The manager also works with technology staff on platforms, tracks operating indicators, prepares performance reports with data-based suggestions, and makes sure policies, legal obligations and industry norms are met. The person serves as the main liaison between departments and resolves operational disruptions promptly.
Applicants should bring at least five years in operations management, ideally within outsourcing or remote staffing. The company values leadership that can inspire varied teams in a high-pressure environment, a history of streamlining workflows, and fluency with tools such as Asana, Trello, Slack, plus analytics software. The target candidate is a detail-minded problem solver who communicates clearly in writing and conversation and juggles several priorities.
The company offers a competitive salary plus performance incentives, a remote-friendly schedule with flexible hours, chances to advance as the business grows, and a cooperative, supportive culture.
Responsibilities
- Draft and execute plans that improve efficiency, scalability and customer satisfaction
- Lead the client care, talent sourcing and service fulfillment teams
- Study workflows, identify waste and introduce better processes
- Partner with technology staff on tools that boost operational results
- Track operating metrics, produce performance reports and propose data-driven changes
- Confirm compliance with company policy, legal rules and industry standards
- Act as the central liaison between departments and resolve operational issues quickly
Requirements
- Minimum of five years in operations management
- Demonstrated ability to lead and motivate varied teams under pressure
- Track record of streamlining workflows and building efficient systems
- Proficiency with project management and collaboration software such as Asana, Trello and Slack, plus analytics tools
- Sharp critical thinking, clear communication and close attention to detail
Qualifications
- Background in outsourcing or remote employment (preferred)
- Enthusiasm for helping a fast-growing startup succeed
Core Skills
Benefits
- Competitive pay with performance incentives
- Remote-friendly setup with flexible hours
- Growth opportunities as the company expands
- Collaborative, supportive team environment
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The listing is marked as remote and full-time, with flexible hours.
How much experience is needed?
The posting asks for at least five years of operations management experience, ideally in outsourcing or remote employment.
Is a salary figure given?
No. The listing mentions competitive pay and performance incentives but gives no figure.
How do I apply?
The posting asks candidates to send a resume and complete pre-interview questions through a link, but the link itself does not appear in the listing text.
Sample Interview Questions
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