Remote opportunity at
Acadia Pharmaceuticals Inc.Patient Access Manager - Raleigh North Carolina
Acadia Pharmaceuticals Inc. is a biopharmaceutical enterprise focused on delivering innovative treatments for underserved rare disease and neurological communities, including Rett syndrome and Parkinson's disease psychosis.…
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About This Role
Acadia Pharmaceuticals Inc. is a biopharmaceutical enterprise focused on delivering innovative treatments for underserved rare disease and neurological communities, including Rett syndrome and Parkinson's disease psychosis. The organization seeks talent based near Raleigh, North Carolina, or Wilmington, North Carolina, and Richmond, Virginia, to serve as a Patient Access Manager . This is a non-promotional, field-based position functioning as a primary contact for healthcare providers needing guidance on reimbursement and access…
Job Description
Acadia Pharmaceuticals Inc. is a biopharmaceutical enterprise focused on delivering innovative treatments for underserved rare disease and neurological communities, including Rett syndrome and Parkinson's disease psychosis. The organization seeks talent based near Raleigh, North Carolina, or Wilmington, North Carolina, and Richmond, Virginia, to serve as a Patient Access Manager.
This is a non-promotional, field-based position functioning as a primary contact for healthcare providers needing guidance on reimbursement and access for Nuplazid. The professional in this role will act as a bridge connecting medical professionals, specialty pharmacies, payers, patients, and internal HUB resources to resolve access barriers, educate office staff, and facilitate the prescription workflow.
The role requires managing assigned budgets, maintaining strict adherence to patient privacy rules under HIPAA, and collaborating smoothly with various cross-functional groups. Candidates must possess high emotional intelligence, excellent communication skills, and the capability to work independently while traveling up to 60 percent of the time, which involves regular overnight stays. Physical duties involve standing, walking, sitting, and lifting up to 20 pounds.
Compensation includes a base salary between USD 128,000 and 160,000 per year, with specific tiers for Patient Access Managers ($136,000-$170,000) and Senior Patient Access Managers ($152,000-$190,000), alongside eligibility for equity awards and discretionary bonuses. Acadia provides a comprehensive package of medical, dental, vision, life, and disability insurances, a matching 401(k) plan, tuition assistance, paid parental leave, and generous paid time off.
Responsibilities
- Serve as a subject matter expert to prevent and resolve reimbursement and access difficulties through problem-solving and education
- Guide patients and healthcare providers through the mechanics of the patient access journey
- Collaborate proactively with designated healthcare provider accounts to build access knowledge among office staff
- Coordinate seamlessly with specialty pharmacies, internal customer support services, and field teams
- Escalate local payer concerns to national account managers
- Translate complex reimbursement rules, coverage statuses, and appeal timelines into simple solutions alongside cross-functional peers
- Deliver in-services to physician offices covering prescription processes, prior authorization needs, and patient resources
- Interact directly with caregivers and patients when appropriate to clarify navigation of the access process
Requirements
- Bachelor degree
- Minimum of 4 years of relevant experience in specialty pharmacy, market access, pharmaceutical sales, or national accounts for the Patient Access Manager level
- Minimum of 7 years of relevant experience including at least 2 years in neurology access or leadership for the Senior Patient Access Manager level
- Deep expertise in access and reimbursement strategies
- Ability to travel independently overnight up to 60 percent of the time
- Understanding of HIPAA regulations concerning patient privacy
Qualifications
- Concentration in life sciences for the bachelor degree
- Advanced degrees such as an MBA, MSN, or RN
- Strong knowledge of Medicare and field-based healthcare environments
- Product launch experience
- Background working within provider offices, physician practices, or patient assistance programs
Core Skills
Benefits
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel, and EAP coverage
- 401(k) plan with a company match up to 5 percent
- Employee Stock Purchase Plan featuring a two-year purchase price lock-in
- 15 or more vacation days
- 13 to 15 paid holidays, including a year-end office closure from December 24 through January 1
- 10 days of paid sick time
- Paid parental leave
- Tuition assistance
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for this role?
The base salary ranges from USD 128,000 to 160,000 per year, with specific tiers varying by seniority and experience level. Additional compensation includes discretionary bonuses and equity awards.
What are the geographic requirements for applicants?
The job posting seeks talent located near Raleigh, North Carolina; Wilmington, North Carolina; or Richmond, Virginia.
How much travel is required?
The position requires independent travel of up to 60 percent, which includes overnight stays.
What is the employment type?
The posting specifies that this is a full-time position.
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