Remote opportunity at
NateraPatient Coordinator
Natera is seeking a Patient Coordinator to manage patient relationships and drive revenue for its Oncology product lines through inside sales activities. In this role, the…
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About This Role
Natera is seeking a Patient Coordinator to manage patient relationships and drive revenue for its Oncology product lines through inside sales activities. In this role, the selected candidate will act as a primary point of contact for patients, handling proactive outreach, pipeline development, and ongoing engagement while collaborating with field sales, operations, billing, and customer support. Natera is a global leader in cell-free DNA testing focused on oncology, women’s health,…
Job Description
Natera is seeking a Patient Coordinator to manage patient relationships and drive revenue for its Oncology product lines through inside sales activities. In this role, the selected candidate will act as a primary point of contact for patients, handling proactive outreach, pipeline development, and ongoing engagement while collaborating with field sales, operations, billing, and customer support. Natera is a global leader in cell-free DNA testing focused on oncology, women’s health, and organ health.
This position requires managing Protected Health Information in paper and electronic formats, completing required compliance and HIPAA training, and maintaining CRM documentation using tools like Salesforce and PowerBI. The pay range for this remote USA role is $61,600 to $77,000 USD, with actual compensation determined by experience, skill set, certifications, and location.
Responsibilities
- Partner with field sales to support territory strategies and advance sales opportunities through the pipeline
- Conduct proactive inbound and outbound patient outreach to drive testing adoption, scheduling, and continuity of care
- Build consultative relationships with patients to encourage repeat testing and continuous engagement
- Nurture and progress patient opportunities from initial contact through completion of testing
- Collaborate cross-functionally with sales, billing, and customer support teams to resolve conversion and timing obstacles
- Address logistical, clinical coordination, and service challenges with a solutions-oriented approach
- Record interactions, opportunities, and pipeline data accurately in CRM and business intelligence systems
- Analyze territory data to prioritize outreach, identify trends, and optimize sales performance
- Fulfill data requests and reporting duties related to sales metrics and patient engagement
Requirements
- Minimum of 2 years of inside sales experience
- Minimum of 2 years of outbound and inbound sales or call center experience with measurable performance targets
- Experience managing a territory or book of business while connecting daily tasks to pipeline outcomes
- Proficiency with CRM systems, specifically Salesforce
- Familiarity with Microsoft Excel, Google platforms, and business reporting tools
Qualifications
- Background in medical, diagnostic, or biological sciences
Core Skills
Benefits
- Comprehensive medical, dental, vision, life, and disability insurance plans
- Free testing for employees and their immediate families
- Fertility care benefits
- Pregnancy and baby bonding leave
- 401(k) retirement benefits
- Commuter benefits
- Employee referral program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Patient Coordinator position?
The pay range for candidates based in the remote USA is $61,600 to $77,000 USD. Actual compensation depends on factors such as skill set, experience level, certifications, and location.
What experience is required for this role?
Applicants must have at least two years of inside sales experience—preferably in a remote or phone-based setting—as well as a minimum of two years of inbound or outbound sales or call center experience with measurable performance goals.
Is this position remote?
Yes, the posting specifies a remote USA location.
Sample Interview Questions
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