Opportunity at
SutherlandPH - Bilingual Hiring
Sutherland's Philippines bilingual hiring pool is recruiting Japanese-speaking voice consultants for a travel program. Consultants take incoming phone calls about travel program websites and transactions, provide…
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About This Role
Sutherland's Philippines bilingual hiring pool is recruiting Japanese-speaking voice consultants for a travel program. Consultants take incoming phone calls about travel program websites and transactions, provide customer service, and address customer concerns and inquiries.
Job Description
Sutherland's Philippines bilingual hiring pool is recruiting Japanese-speaking voice consultants for a travel program. Consultants take incoming phone calls about travel program websites and transactions, provide customer service, and address customer concerns and inquiries.
Responsibilities
- Handle incoming phone calls about travel program websites and transactions
- Provide customer service and address concerns and inquiries
Requirements
- Excellent oral and written Japanese communication skills
- N1 JLPT certification for non-native speakers
- Living in Metro Manila or willing to relocate within the Philippines
Qualifications
- English language skills are an advantage
- Customer service or hospitality experience is preferred
- Call center experience in a travel program or account is preferred
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting lists the Philippines. Candidates should live in Metro Manila or be willing to relocate.
What language certification is needed?
Non-native speakers need an N1 JLPT certification, and excellent oral and written Japanese skills are required.
Is a salary listed?
No. The posting does not state a salary.
Sample Interview Questions
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