Remote opportunity at
TwilioPrincipal Manager, Procurement Enablement & Contingent Workforce
Twilio is seeking a Principal Manager, Procurement Enablement & Contingent Workforce to lead a team of program managers focused on governance, support, enablement, and process redesign.…
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About This Role
Twilio is seeking a Principal Manager, Procurement Enablement & Contingent Workforce to lead a team of program managers focused on governance, support, enablement, and process redesign. Twilio shapes the future of communications and empowers developers worldwide with personalized customer experiences. In this position, you will oversee procurement systems, manage intake transformation through autonomous agentic systems, and redesign the end-to-end contingent workforce journey. This role suits an experienced change agent with…
Job Description
Twilio is seeking a Principal Manager, Procurement Enablement & Contingent Workforce to lead a team of program managers focused on governance, support, enablement, and process redesign. Twilio shapes the future of communications and empowers developers worldwide with personalized customer experiences. In this position, you will oversee procurement systems, manage intake transformation through autonomous agentic systems, and redesign the end-to-end contingent workforce journey. This role suits an experienced change agent with a strong background in source-to-pay processes, vendor management systems, and cross-functional leadership.
The job involves directing procurement policy simplifications, tracking preferred supplier lists, handling greenhouse gas emissions reporting with the sustainability team, and integrating automated vendor screening globally. You will collaborate closely with accounting, IT, security, legal, and other departments to deliver efficient programs while maintaining compliance. The employer utilizes artificial intelligence tools during the hiring process, and final hiring choices are made by staff members. While the position operates under a remote work arrangement, traveling is anticipated for customer meetings, functional off-sites, and team gatherings. Candidates must note that this opportunity is ineligible for residents in CA, CT, NJ, NY, PA, and WA. Applications are scheduled to be accepted through November 20, 2026, though timelines can shift based on business requirements.
Responsibilities
- Lead a team of four procurement enablement and contingent workforce program managers
- Manage procurement-related systems including Oracle P2P, Ironclad CLM, Pursuit RFP, Airtable Savings Tracker, and AI tools
- Deliver procurement intake transformation by designing conversational and autonomous agentic intake systems
- Redesign the end-to-end contingent workforce process to simplify and accelerate the hiring journey
- Oversee the contingent workforce program and vendor management system, including global expansion
- Develop the global contingent workforce supply chain and strategy
- Drive source-to-pay process enhancements and cross-functional collaboration across accounting, security, privacy, IT, and audit
- Drive procurement policy simplifications and enhancements
- Lead cross-functional training for hiring managers and procurement stakeholders globally
- Track and manage preferred supplier lists and partner with sourcing to increase preferred supplier usage
- Develop an external supplier landing page highlighting FAQs, invoice lookup, code of conduct, and sustainability expectations
- Partner with the sustainability team to report supplier greenhouse gas emissions
- Simplify proof of concept and non-disclosure agreement processes into a centralized agentic workflow
- Collaborate with procurement legal to embed contracting requirements into redesigned workflows
- Implement automated KYS screening for vendors and carriers globally with the operations and compliance team
Requirements
- Minimum of 12 years of experience managing procurement systems, source-to-pay processes, and contingent workforce programs
- Familiarity or participation in an enterprise resource planning redesign with advanced knowledge of Oracle Cloud Procurement
- Understanding or experience implementing procurement agentic solutions for simpler and leaner processes
- Familiarity or participation in a contingent workforce redesign utilizing Beeline or other vendor management systems
- Proven track record of successful cross-functional leadership, collaboration, and relationship building
- Knowledge of requirements gathering, analysis, design, and implementation methodologies
- Solid understanding of contracting fundamentals within the source-to-pay process
- Understanding of the procurement and finance vendor landscape, tool capabilities, and gaps
- Ability to manage multiple projects concurrently with sound business acumen
- Excellent written, verbal, and presentation communication skills
- Strong project management skills and ability to track complex processes
Qualifications
- Bachelor’s degree or equivalent experience
- Experience in the technology industry and operating within hyper-growth environments
- Track record of building scalable sourcing processes and systems from the ground up
- Experience cultivating collaborative partnerships across matrixed internal business units and external vendor ecosystems
- Demonstrated experience scaling and structuring a contingent workforce and procurement process with agentic workflows
- Lean Six Sigma or similar process improvement experience
- Possession of project management certifications
- Knowledge of Netsuite, Coupa, or Oracle Cloud
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare insurance
- Retirement savings program, including a 401(k) account
- Paid sick time
- Paid personal time off
- Eligibility for company equity plan and corporate bonus plan
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, the posting specifies that the role is remote, though ad-hoc in-person presence may be required for functional off-sites, team gatherings, or customer meetings. However, the posting notes the role is ineligible for candidates residing in CA, CT, NJ, NY, PA, and WA.
What are the core professional requirements for this role?
Applicants must have at least 12 years of experience managing procurement systems, source-to-pay processes, and contingent workforce programs, along with advanced knowledge of Oracle Cloud Procurement and experience with vendor management systems like Beeline.
What is the salary range for this position?
Salary ranges vary by location. For Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C., the range is $141,520 to $176,900. For New York, New Jersey, Washington State, or California outside the San Francisco Bay area, it is $149,840 to $187,300. For the San Francisco Bay area, it is $166,400 to $208,000. Candidates in other areas will discuss compensation during the hiring process.
Until when is Twilio accepting applications?
Applications are intended to be accepted until November 20, 2026, though this deadline may change based on business needs.
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