Opportunity at
FreshworksPrincipal - Solution Engineering
Freshworks seeks a Principal Solution Engineering professional to drive business expansion within the Netherlands market. This position operates on-site from London, focusing on technical leadership and…
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About This Role
Freshworks seeks a Principal Solution Engineering professional to drive business expansion within the Netherlands market. This position operates on-site from London, focusing on technical leadership and deal support for major accounts and strategic prospects. The person in this role will function as a key technical authority, assisting the Dutch division in securing new business and guiding large transactions. Responsibilities include providing expert consultation, building market assets, and acting as an…
Job Description
Freshworks seeks a Principal Solution Engineering professional to drive business expansion within the Netherlands market. This position operates on-site from London, focusing on technical leadership and deal support for major accounts and strategic prospects.
The person in this role will function as a key technical authority, assisting the Dutch division in securing new business and guiding large transactions. Responsibilities include providing expert consultation, building market assets, and acting as an internal bridge between go-to-market teams and product development.
Ideal candidates bring extensive pre-sales background within enterprise or mid-market software sectors, particularly involving cloud infrastructure and ITSM or ITIL frameworks. This position suits an execution-focused individual capable of steering complex sales cycles, mentoring colleagues, and serving as a trusted advisor to senior customer stakeholders.
Responsibilities
- Guide and close major deals involving mid-market and enterprise accounts
- Establish thought leadership through market trend analysis and competitive research
- Communicate product gaps and enhancement needs from the field to product teams
- Develop institutional knowledge and assets based on domain expertise
- Mentor lead and senior solution engineers on technical approaches
- Drive technical wins by conducting presentations, demonstrations, and workshops
- Manage proof-of-concept engagements and partner collaborations
Requirements
- At least 10 years of relevant pre-sales experience in a technical solution engineering role
- Background in SaaS, software product environments, or the ITIL and ITSM domain
- Familiarity with cloud-based infrastructure
- Experience managing complex sales cycles across mid-market and enterprise segments
- Strong communication skills for interacting with senior customer stakeholders including CxOs
Qualifications
- Proficiency in additional European languages
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is based in London and is performed on-site.
What level of experience is required?
Candidates must have a minimum of 10 years of relevant experience in a technical solution engineering capacity, preferably within SaaS, software products, or the ITSM and ITIL domain.
What is the employment type?
The posting specifies a full-time employment type.
Is salary information provided in the job posting?
No, the posting does not specify salary details.
Sample Interview Questions
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