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LimeFlightProduct Solutions Specialist - Europe, 100% remote
LimeFlight is a company headquartered in Zurich, Switzerland, with personnel situated across 11 countries, operating with a fully remote team. The organization focuses on sustainable inflight…
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About This Role
LimeFlight is a company headquartered in Zurich, Switzerland, with personnel situated across 11 countries, operating with a fully remote team. The organization focuses on sustainable inflight service management to help the aviation industry reduce food waste, fuel consumption, operating expenses, and CO₂ emissions. To support this mission, LimeFlight is hiring a Product Solutions Specialist - Europe to act as an operational bridge for Product Management during client onboarding, implementation, and…
Job Description
LimeFlight is a company headquartered in Zurich, Switzerland, with personnel situated across 11 countries, operating with a fully remote team. The organization focuses on sustainable inflight service management to help the aviation industry reduce food waste, fuel consumption, operating expenses, and CO₂ emissions. To support this mission, LimeFlight is hiring a Product Solutions Specialist - Europe to act as an operational bridge for Product Management during client onboarding, implementation, and customization initiatives.
In this position, you will serve as the main product contact for implementation clients, guiding them through solution design, onboarding, requirement discovery, rollout, testing, and adoption. While you will not manage product strategy or the roadmap, you will assist clients in adopting standard workflows and best practices, as well as translate custom needs into scalable solutions. The role involves leading discovery workshops, defining acceptance criteria and user stories, and working alongside engineering teams to deliver functional customization. Candidates should expect to travel 10 to 15 percent of the time for customer training, workshops, and requirements engineering, alongside attending two annual week-long team events.
Responsibilities
- Serve as the primary product contact for clients throughout onboarding, implementation, and customization projects
- Advise clients on adopting recommended workflows, processes, best practices, and maximizing product value
- Explain technical concepts, solution trade-offs, and implementation implications to business and technical audiences
- Support change management, user acceptance testing, training, and rollout activities
- Lead discovery workshops to understand client operations, business objectives, and technical environments
- Gather, challenge, refine, validate, and translate client requirements into functional specifications and user stories
- Own the functional delivery of customization projects from discovery through deployment
- Collaborate with engineering teams to define solution approaches, review development, and address technical questions
Requirements
- Minimum of 5 years of experience in Business Analysis or Product Specialist roles within a B2B SaaS setting
- Strong understanding of software implementation processes and SaaS products
- Technical familiarity with SaaS platforms, APIs, integrations, data models, and software implementation concepts
- Proficiency in gathering and documenting business requirements
- Excellent communication, stakeholder management, presentation, and customer-facing skills
- Minimum English language proficiency at C1 level
Qualifications
- Background in aviation, airline operations, airline catering, supply chain, or logistics
- Experience supporting enterprise software implementations
- Familiarity with Agile product development methodologies
- Experience creating user guides, training materials, and product documentation
- Experience conducting competitor or market research
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, LimeFlight operates a fully remote team with members across 11 countries.
What are the travel requirements for this role?
The position requires traveling 10 to 15 percent of the time for customer workshops, requirements engineering, and training, plus attending two annual one-week team events.
What is the hiring process like?
The recruitment process consists of a 45-minute recruiter screen, a one-hour interview with the hiring manager, a one-hour technical interview, and a one-hour discussion with founder(s) and peer(s).
What is the salary for this position?
The salary is not specified in the job posting.
Sample Interview Questions
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