Remote opportunity at
OSCAR ASSOCIATES (AMERICAS), LLCProvider Data Operations Supervisor
OSCAR ASSOCIATES (AMERICAS), LLC is seeking a Provider Data Operations Supervisor to join its Provider Data Operations team. Operating as the first health insurance company built…
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About This Role
OSCAR ASSOCIATES (AMERICAS), LLC is seeking a Provider Data Operations Supervisor to join its Provider Data Operations team. Operating as the first health insurance company built around a full-stack technology platform, Oscar aims to provide a health insurance experience that functions like a doctor in the family. This remote position is available to candidates residing in the U.S., excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming,…
Job Description
OSCAR ASSOCIATES (AMERICAS), LLC is seeking a Provider Data Operations Supervisor to join its Provider Data Operations team. Operating as the first health insurance company built around a full-stack technology platform, Oscar aims to provide a health insurance experience that functions like a doctor in the family. This remote position is available to candidates residing in the U.S., excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S. Territories. Daily tasks are performed from a home office, though occasional travel is required for team gatherings and company events. The selected candidate will report directly to the Manager of Provider Data Operations.
This role suits professionals who have a background in operations, provider data, and direct people management. The Supervisor will coach, develop, and motivate staff members while collaborating with departmental managers to enhance productivity, client satisfaction, and process efficiencies. Key duties include managing team reporting, tracking key performance indicators, conducting root-cause analysis on systemic problems, and executing performance management tasks. Final salary offers are determined based on relevant skills, education, and experience, with base pay ranging from $72,036 to $85,000 per year in certain locations such as California, Connecticut, New Jersey, New York, and Washington, and $64,832 to $80,000 per year in all other locations. In addition to base pay, employees are eligible for annual performance bonuses and an unlimited vacation program.
Responsibilities
- Evaluate overall departmental performance by creating, analyzing, and interpreting metrics and data
- Collaborate with internal and external stakeholders to formulate change management and risk mitigation strategies
- Conduct root-cause analyses on systemic issues and build corresponding action plans
- Maintain, analyze, and communicate team reporting on assigned key performance indicators
- Hire, manage, and support a team of colleagues with direct responsibility for performance management and growth
- Ensure compliance with all applicable laws and regulations
Requirements
- Minimum of 3 years of direct people management experience
- At least 2 years of experience in an operations role supporting production teams
- Minimum of 1 year of experience utilizing data to drive decision-making and continuous improvement
- At least 3 years of provider data experience within a health insurance company
- Strong proficiency in navigating Excel or Google Sheets, JIRA, and SQL
Qualifications
- Experience using analytics tools and reporting platforms such as Tableau, Looker, or Periscope
- Experience supporting cross-functional process improvement initiatives
- Bachelor’s degree
- Operational Excellence certification such as Lean Six Sigma
Core Skills
Benefits
- Medical, dental, and vision insurance
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
- Participation in an unlimited vacation program
- Annual performance bonuses
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote position completed from your home office. It is open to candidates residing in the United States, excluding Alaska, Delaware, Hawaii, Louisiana, Montana, North Dakota, Oklahoma, West Virginia, Wyoming, and U.S. Territories. Occasional travel is required for team meetings and company events.
What is the salary for the Provider Data Operations Supervisor?
Base pay ranges from $72,036 to $85,000 per year in California, Connecticut, New Jersey, New York, and Washington. In all other locations, the base pay ranges from $64,832 to $80,000 per year. Final offers depend on relevant skills, education, and experience.
What are the core experience requirements for this role?
Applicants must have at least 3 years of direct people management experience, 2+ years in an operations role supporting production teams, 1+ year using data to drive decisions, and 3+ years of provider data experience with a health insurance company.
What additional benefits are offered?
Full-time employees are eligible for medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) participation, life and disability insurance, paid wellness time and reimbursements, annual performance bonuses, and participation in an unlimited vacation program.
Sample Interview Questions
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