Remote opportunity at
accesa.euRSA Archer Implementation Consultant
accesa.eu is seeking an RSA Archer Implementation Consultant for a remote position. The employer is a technology firm with twenty years of industry experience and offices…
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About This Role
accesa.eu is seeking an RSA Archer Implementation Consultant for a remote position. The employer is a technology firm with twenty years of industry experience and offices located in Cluj-Napoca and Oradea, providing digital solutions for clients across banking, retail, finance, and manufacturing sectors. With a team exceeding 1,200 professionals, the organization focuses on technical problem-solving and customer-centric software development. This role supports an international financial services client specializing in asset…
Job Description
accesa.eu is seeking an RSA Archer Implementation Consultant for a remote position. The employer is a technology firm with twenty years of industry experience and offices located in Cluj-Napoca and Oradea, providing digital solutions for clients across banking, retail, finance, and manufacturing sectors. With a team exceeding 1,200 professionals, the organization focuses on technical problem-solving and customer-centric software development.
This role supports an international financial services client specializing in asset management and insurance within a heavily regulated sector. The project centers on the maintenance, troubleshooting, and continuous improvement of an internal Governance, Risk, and Compliance platform built on RSA Archer IRM. The platform serves compliance, internal audit, risk management, and operational teams.
The successful candidate will handle system monitoring, incident resolution, ticket management, configuration updates, and technical documentation. Structured knowledge transfer, onboarding sessions, and on-the-job training are provided to help the incoming consultant transition smoothly into the team. Candidates will work independently on routine maintenance while collaborating with colleagues on complex technical matters.
Responsibilities
- Deliver ongoing application maintenance and support for the RSA Archer IRM platform
- Monitor system performance and conduct operational checks to guarantee stability and availability
- Investigate, troubleshoot, and resolve technical issues, application incidents, and user inquiries
- Manage L1 and L2 support duties including ticket handling and escalation
- Configure and maintain Archer dashboards, applications, workflows, data feeds, and reports
- Implement minor platform improvements and configuration adjustments based on business needs
- Participate in regression testing, User Acceptance Testing, and configuration validation
- Update standard operating procedures, support guidelines, and technical documentation
- Coordinate with business stakeholders and technical teams to resolve problems promptly
- Take part in onboarding and knowledge transfer sessions to gradually assume project responsibilities
- Contribute to continuous improvement efforts to boost platform reliability and operational efficiency
Requirements
- Bachelor degree in a technical field or equivalent practical experience
- Two to four years of background in RSA Archer administration, development, configuration, or support
- Practical expertise utilizing RSA Archer reports, workflows, dashboards, and applications
- Familiarity with application support workflows, incident management, and troubleshooting techniques
- Understanding of operational maintenance, application stability, and system monitoring practices
- Basic knowledge of Governance, Risk, and Compliance principles
- Familiarity with SQL, APIs, web services, or Archer data feeds
- Strong analytical and problem-solving capabilities
- Capacity to manage routine support tasks independently and collaborate on complex issues
- Proficiency in English communication
Qualifications
- Archer Certified Specialist or comparable Archer certifications
- Background in supporting applications within financial services, insurance, or regulated fields
- Familiarity with IT service management tools and ITIL processes
- Experience troubleshooting Archer data feeds and integrations
Core Skills
Benefits
- Holistic wellbeing program addressing physical, emotional, social health, and work-life fusion
- Medical benefits, gym support, personalised fitness choices, and the Healthy Habits Club
- Flexible approach to support work-life dynamics
- Team events and opportunities for social connection
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the remote status for this role is designated as remote.
What experience is required for this role?
Candidates must have two to four years of experience in RSA Archer configuration, development, administration, or application support, along with a technical bachelor's degree or equivalent practical experience.
What salary does this position offer?
The salary for this position is not stated in the job posting.
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