Remote opportunity at
MashginSales Engineer
Mashgin is seeking a Sales Engineer for a full-time, remote position to support current and prospective clients throughout their journey with the company. Mashgin builds AI-powered…
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About This Role
Mashgin is seeking a Sales Engineer for a full-time, remote position to support current and prospective clients throughout their journey with the company. Mashgin builds AI-powered checkout kiosks that scan items in less than a second, serving over 40 million users across convenience stores, major airports, universities, and professional sports teams. In this customer-facing technical role, the Sales Engineer works across the entire lifecycle, managing technical discovery, solution design, software…
Job Description
Mashgin is seeking a Sales Engineer for a full-time, remote position to support current and prospective clients throughout their journey with the company. Mashgin builds AI-powered checkout kiosks that scan items in less than a second, serving over 40 million users across convenience stores, major airports, universities, and professional sports teams. In this customer-facing technical role, the Sales Engineer works across the entire lifecycle, managing technical discovery, solution design, software and hardware integrations, pilot execution, and deployment readiness.
The person in this role will collaborate closely with Sales, Customer Success, Product, Engineering, and external technology partners to align Mashgin solutions with customer workflows and solve complex technical challenges. Ideal candidates combine technical curiosity with independent problem-solving skills, strong business judgment, and clear communication abilities. This position offers opportunities for professional growth into strategic integrations, technical mentorship, senior engineering, or leadership tracks without needing to shift into account management. Mashgin operates as a profitable AI startup backed by a Series B funding round, valuing autonomy, extreme ownership, and customer innovation.
Responsibilities
- Partner with sales and account teams to run technical discovery, product demonstrations, and feasibility discussions with IT and operational stakeholders
- Design and validate customer workflows involving Mashgin hardware, software, cloud services, and third-party platforms
- Coordinate integration requirements and testing for payments, POS, loyalty programs, and campus dining systems
- Serve as the technical point of contact for customer pilots, complex implementations, and account expansions
- Investigate high-impact technical issues using logs, diagnostics, and API testing to separate operational problems from defects
- Translate field observations and customer needs into actionable technical requirements and product feedback
- Create and maintain integration guides, testing procedures, troubleshooting notes, and implementation documentation
Requirements
- Experience working in Sales Engineering, Solutions Engineering, systems integration, or customer-facing technical support
- Strong analytical troubleshooting abilities to independently investigate unfamiliar technologies
- Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, and firewalls
- Practical experience with APIs, web services, or third-party software integrations
- Clear written and verbal communication skills tailored for both technical and nontechnical audiences
- Ability to coordinate multiple initiatives simultaneously across teams and adapt to changing priorities
- Willingness to travel for customer meetings, pilot rollouts, events, or onsite technical validation
Qualifications
- Experience working with payment terminals, gateways, POS systems, loyalty programs, or stored-value integrations
- Familiarity with REST APIs, JSON, HTTP, authentication methods, and tools like Postman
- Experience utilizing Linux, command-line diagnostics, system logs, or scripting languages such as Python and Bash
- Background working in retail, hospitality, foodservice, sports and entertainment, healthcare, or higher education technology
- Experience collaborating with enterprise customers and multiple external technology providers
Core Skills
Benefits
- Starting base salary of $105,000+ depending on experience and qualifications
- Exposure to enterprise customers, diverse technical architectures, and cross-functional initiatives
- Opportunities for professional growth including mentorship, senior roles, and engineering leadership
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting specifies that the role is remote, though willingness to travel for customer meetings, pilots, events, or onsite technical validation is required.
What is the salary for the Sales Engineer role?
The starting base salary is $105,000 or higher, determined by your experience and qualifications.
What type of employment is this?
This is a full-time position.
What qualifications are preferred for applicants?
Preferred qualifications include experience with payment terminals, POS systems, REST APIs, JSON, Linux, command-line diagnostics, and technology environments in retail, hospitality, or higher education.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.