Remote opportunity at
AtomiSchool Success Manager (Victoria)
Atomi seeks a School Success Manager to oversee partnerships with existing secondary schools across Victoria. In this remote position, the successful candidate will manage full customer…
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About This Role
Atomi seeks a School Success Manager to oversee partnerships with existing secondary schools across Victoria. In this remote position, the successful candidate will manage full customer lifecycles ranging from initial onboarding and deployment to contract renewal and account expansion. Atomi creates educational technology platforms that combine modern software with human-first pedagogy to simplify complex concepts for learners, teachers, and parents globally. The person in this role will act as a…
Job Description
Atomi seeks a School Success Manager to oversee partnerships with existing secondary schools across Victoria. In this remote position, the successful candidate will manage full customer lifecycles ranging from initial onboarding and deployment to contract renewal and account expansion. Atomi creates educational technology platforms that combine modern software with human-first pedagogy to simplify complex concepts for learners, teachers, and parents globally.
The person in this role will act as a trusted advisor to school executives and senior teachers, helping them structure deployments, adopt innovative teaching methodologies, and improve student outcomes through data-driven strategies. Additionally, the role involves representing Atomi externally through thought leadership, media, and conferences, while collaborating closely with the sales, product, and marketing teams.
Responsibilities
- Manage the complete customer relationship lifecycle for a portfolio of schools, spanning implementation, adoption, renewal, and revenue expansion
- Partner with school leadership to design and execute school-wide platform deployments and change management strategies
- Coach senior instructors on product usage and pedagogical methodologies to foster self-sufficiency and strong student engagement
- Lead training sessions, workshops, webinars, and in-person meetings with key stakeholders
- Monitor user data and metrics to proactively drive product activation and support accounts at risk
- Create and implement account plans designed to build relationships with new departments and contacts
- Handle a pipeline of renewal and expansion agreements, including product demonstrations and commercial negotiations
- Represent the organization publicly through case studies, conference presentations, and thought leadership activities
Requirements
- Ability to balance consultative advisory duties with commercial revenue growth goals
- Demonstrated background in conducting outbound phone calls and leading high-level business conversations
- Experience delivering presentations, workshops, and training programs to diverse audiences including senior leaders
- Strong communication and relationship-building skills
- Adaptability and prioritization capabilities within fast-paced, collaborative settings
- Familiarity with CRM software, with a preference for HubSpot
- Possession of a valid Working With Children Check in Victoria
- Legal work rights in Australia
Qualifications
- Background within the education sector, specifically involving secondary schools or educational personnel
- Experience working in startup environments or educational technology companies
Core Skills
Benefits
- Tailored flexible working hours designed to support personal schedules, family needs, or university commitments
- Generous additional paid leave options for permanent team members
- Location independence allowing work from Sydney, interstate locations, or elsewhere
- Ongoing professional development opportunities
- Subscription to a comprehensive employee assistance program and dedicated wellbeing leave
- Fourteen weeks of paid parental leave for new parents, with additional time provided for birthing parents
- Regular team events encompassing remote activities, trivia nights, team sports, and annual themed gatherings
- Complimentary access to Atomi services for employees and their families
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source states that the role features location independence, allowing you to work from Sydney, interstate, or other locations.
What are the key requirements for this job?
Applicants need Australian working rights, a valid Working With Children Check in Victoria, CRM familiarity (preferably HubSpot), experience with outbound calling, and the ability to train diverse audiences while balancing advisory and commercial goals.
What qualifications are considered a plus?
Experience in the education sector with secondary schools, as well as previous startup or EdTech background, are regarded as advantageous.
What is the salary for this role?
The salary is not specified in the job posting.
How do I apply?
You can apply by explaining how your background, skills, and qualifications align with the position and the impact you aim to make, optionally including work samples or a portfolio.
Sample Interview Questions
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