Remote opportunity at
LokaliseSenior Account Manager
Lokalise is looking for a Senior Account Manager to join the EMEA team in a remote position. The company offers an AI-driven localization platform that unifies…
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About This Role
Lokalise is looking for a Senior Account Manager to join the EMEA team in a remote position. The company offers an AI-driven localization platform that unifies software and marketing content management, allowing organizations to automate workflows, integrate with over 60 tools, and centralize terminology to scale internationally. In this role, the successful candidate will take charge of the commercial lifecycle for assigned enterprise accounts. Responsibilities include managing renewals, securing gross…
Job Description
Lokalise is looking for a Senior Account Manager to join the EMEA team in a remote position. The company offers an AI-driven localization platform that unifies software and marketing content management, allowing organizations to automate workflows, integrate with over 60 tools, and centralize terminology to scale internationally.
In this role, the successful candidate will take charge of the commercial lifecycle for assigned enterprise accounts. Responsibilities include managing renewals, securing gross revenue retention, identifying growth avenues, and driving upsell and cross-sell transactions. The position acts as a strategic commercial partner to link platform features with client business objectives, while collaborating cross-functionally with internal teams such as Customer Success, Solutions Architecture, Product, Finance, and Legal.
The ideal candidate brings extensive background in handling enterprise B2B SaaS accounts, demonstrated success in revenue retention and expansion, and proficiency in leveraging AI tools for account planning and research. Strong negotiation skills and fluency in written and spoken English are necessary to manage complex procurement and stakeholder engagements.
Responsibilities
- Manage the complete commercial lifecycle of assigned enterprise accounts, covering retention, renewals, expansion, upselling, and cross-selling
- Monitor engagement, product value, account health, and commercial risks to address potential retention issues proactively
- Drive expansion initiatives by leading commercial discussions and negotiations to hit or exceed sales quotas
- Create and maintain account strategies based on customer objectives, stakeholder priorities, and adoption metrics
- Advise buyers on optimizing localization workflows and articulate clear business value and return on investment
- Coordinate complex enterprise sales processes involving procurement, multi-stakeholder navigation, contract negotiations, and legal discussions
- Collaborate across departments with Customer Success, Solutions Architecture, Product, Finance, and Legal teams
- Utilize AI tools to enhance customer research, decision-making, account planning, and operational productivity
Requirements
- Minimum of 5 years of experience managing the commercial lifecycle of strategic or enterprise customer accounts within a B2B SaaS environment
- Demonstrated history of maintaining customer revenue and hitting gross revenue retention or comparable targets
- Familiarity with complex SaaS offerings and the ability to translate technical features into commercial value for business stakeholders
- Strong written and verbal English communication skills for collaborating in a remote, international setting
- Capacity to engage and influence C-level and senior leadership to align solutions with business priorities
- Commercial expertise in identifying growth potential, negotiating contracts, and handling procurement or legal conversations
- Proficiency in applying AI tools to accelerate research, synthesis, and decision-making
Qualifications
- Experience interacting with technical stakeholders including engineering, product, and IT teams
- Background selling localization, translation management, or comparable workflow software
- Familiarity with enterprise procurement procedures such as security reviews, RFPs, and complex buying committees
- Knowledge of structured sales methodologies or account planning frameworks
Core Skills
Benefits
- Competitive salary and employee stock options
- Fully remote setup with flexible working hours
- Co-working budget for alternative workspaces
- Flexible vacation policy
- Home office setup budget for equipment and ergonomics
- Learning and development budget
- Health insurance coverage
- Wellness allowance for mental and physical well-being
- Startup culture featuring regular retreats and social events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies a fully remote setup with flexible working hours.
What is the employment type?
The posting specifies that this is a full-time position.
What is the salary for this role?
The job posting does not specify a salary.
What team will this role join?
This role joins the EMEA team, which focuses on strengthening existing customer relationships and driving sustainable revenue growth.
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