Remote opportunity at
ExtendSenior Analyst, Client Insights
Extend is a technology company headquartered in San Francisco that provides automated post-purchase solutions for retailers, including fraud detection, fulfillment, returns management, and product protection. The…
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About This Role
Extend is a technology company headquartered in San Francisco that provides automated post-purchase solutions for retailers, including fraud detection, fulfillment, returns management, and product protection. The organization is currently seeking a Senior Analyst, Client Insights to join the team on a remote, full-time basis. This position bridges analytics, product strategy, sales, and merchant success by converting data into actionable business cases, financial narratives, and pricing models. The professional in this…
Job Description
Extend is a technology company headquartered in San Francisco that provides automated post-purchase solutions for retailers, including fraud detection, fulfillment, returns management, and product protection. The organization is currently seeking a Senior Analyst, Client Insights to join the team on a remote, full-time basis.
This position bridges analytics, product strategy, sales, and merchant success by converting data into actionable business cases, financial narratives, and pricing models. The professional in this role will support prospective and current merchants, demonstrate return on investment, and collaborate with product and engineering teams to shape future product offerings. It suits a curious, detail-oriented individual with a strong background in data analytics who can communicate effectively with technical and non-technical stakeholders.
Compensation for this role ranges from USD 124,000 to USD 145,000 per year, accompanied by a comprehensive benefits package that includes medical, dental, vision coverage, stock options, a 401(k) plan with financial guidance, and flexible paid time off. Extend does not offer immigration sponsorship for this position.
Responsibilities
- Act as the analytical link between the sales department and prospective or existing merchants
- Transform data and analysis into compelling financial stories, pricing models, and business cases
- Collaborate with the Merchant Success team to prove return on investment, encourage renewals, and justify expansion
- Engage directly with merchant partners to understand their reporting requirements and deliver support
- Examine product data alongside product and engineering teams to inform product improvements and roadmap development
Requirements
- Possess four to seven years of professional experience in business intelligence, business analytics, or as a Technical Account Manager
- Demonstrate a strong understanding of ecommerce, consumer brands, and key industry benchmarks
- Communicate complex analyses clearly to both technical and non-technical audiences
- Write clean code and query large datasets using SQL while understanding optimal data modeling
- Work with Snowflake and Tableau
- Operate as a self-starter who investigates problems independently
Qualifications
- Background in specific brand verticals such as jewelry, home improvement, furniture, consumer electronics, auto parts, eyewear, or sporting goods
- Experience driving business and product improvements cross-functionally
- Familiarity with leveraging artificial intelligence to increase organizational efficiency and improve processes
Core Skills
Benefits
- Annual salary between USD 124,000 and USD 145,000
- Full medical, dental, and vision coverage
- Stock in a rapidly growing early-stage startup
- Flexible and generous paid time off policy
- 401(k) plan featuring financial guidance from Morgan Stanley
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting explicitly states that the Senior Analyst, Client Insights role is remote.
What is the salary range for this job?
The expected salary range is USD 124,000 to USD 145,000 per year, with exact pay determined by job-related knowledge, skills, and experience.
Does Extend offer immigration sponsorship?
No, Extend does not provide immigration-related sponsorship for this position.
What level of experience is required?
Candidates must have four to seven years of experience in business analytics, business intelligence, or as a Technical Account Manager.
Sample Interview Questions
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