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CanonicalSenior Design Researcher - User Science
Canonical, the publisher of the Ubuntu platform, is currently hiring a Senior Design Researcher to join its growing design team. Operating as a globally distributed company…
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About This Role
Canonical, the publisher of the Ubuntu platform, is currently hiring a Senior Design Researcher to join its growing design team. Operating as a globally distributed company with over 1200 employees across more than 75 countries, Canonical provides open-source software and operating systems utilized in public cloud, AI, data science, IoT, and enterprise technology markets. This fully remote position is based in the EMEA region and reports directly to the User…
Job Description
Canonical, the publisher of the Ubuntu platform, is currently hiring a Senior Design Researcher to join its growing design team. Operating as a globally distributed company with over 1200 employees across more than 75 countries, Canonical provides open-source software and operating systems utilized in public cloud, AI, data science, IoT, and enterprise technology markets. This fully remote position is based in the EMEA region and reports directly to the User Science Manager.
In this role, the selected candidate will champion user needs across different product areas, help integrate user research into current decision-making workflows, and build research operations infrastructure to make methodologies more actionable and repeatable. The professional will also contribute to training, resource development, and outreach within the organization. Teams at Canonical meet in person two to four times a year at international locations for strategy and execution alignment. The position suits a collaborative researcher with strong technical curiosity, organizational skills, and a talent for storytelling through data.
Responsibilities
- Conduct user research by developing insights in diverse formats and identifying user needs across product areas
- Share findings concisely with well-matched research presentations and documentation systems
- Collaborate with process, product, and engineering teams to integrate user research into decision-making flows
- Own research operations infrastructure to make key methodologies accessible, actionable, and repeatable
- Contribute to the evolving definition of User Science through user-centered training, resource development, and outreach
Requirements
- Proficiency in qualitative and quantitative user research methodologies including interviews, usability testing, A/B testing, surveys, and data analysis
- Ability to engage deeply with technical subjects and stakeholders alongside an interest in open-source culture
- Capability in visual or information design to translate complex data into clear and memorable visuals
- Strong narrative and storytelling skills to communicate research findings to diverse audiences
- Meticulous organization and archivist skills to transform scattered findings into structured knowledge systems
- Submission of a portfolio showcasing user research or design projects that demonstrate actionable insights influencing strategy, product design, or organizational change
Qualifications
- Exceptional academic track record from both high school and university
- Bachelor's or Master's degree in a related field such as Design, Human-Computer Interaction, Engineering, or a comparable discipline, or a compelling alternative path
Core Skills
Benefits
- Fully remote working environment
- Personal learning and development budget of 2,000 USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental leave
- Employee Assistance Programme
- Opportunity to travel to international sprint locations to meet colleagues
- Priority Pass for travel and travel upgrades for long-haul company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is based remotely in the EMEA region.
What is the employment type?
The posting specifies that this is a full-time position.
What salary is offered for this role?
The job posting does not state a specific salary, noting that base pay depends on factors such as geographical location, experience, knowledge, and skills.
Are there travel requirements for team members?
Teams meet in person two to four times per year at global locations for strategy and execution sprints.
Sample Interview Questions
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