Remote opportunity at
AffirmSenior Manager, Affirm Bank Operations Enablement
Affirm is hiring a Senior Manager for Bank Operations Enablement. The post is remote and full-time. Affirm is building a new bank from scratch, and this…
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About This Role
Affirm is hiring a Senior Manager for Bank Operations Enablement. The post is remote and full-time. Affirm is building a new bank from scratch, and this position helps set up and grow the operating base. The listing does not give a salary. The Operations group covers customer care, anti-fraud work, procedure design, quality checks, training, and program oversight. The manager oversees the setup and daily administration of Finxact, the bank's…
Job Description
Affirm is hiring a Senior Manager for Bank Operations Enablement. The post is remote and full-time. Affirm is building a new bank from scratch, and this position helps set up and grow the operating base. The listing does not give a salary.
The Operations group covers customer care, anti-fraud work, procedure design, quality checks, training, and program oversight. The manager oversees the setup and daily administration of Finxact, the bank's central core banking platform, including product setup, pricing, posting logic, general-ledger mapping, user permissions, and tightly controlled production changes.
The manager also runs the digital account-opening flow and the online and mobile banking platform, Savana, and leads launch readiness. That work covers operating model design, testing, mock processing days, cutover, and the handoff to steady-state operations. Day-to-day oversight includes deposit and lending operations: reconciliations, dual-controlled ACH and wire approvals, loan funding and boarding, and the buying and selling of loans.
Applicants need eight or more years in banking operations, digital banking, fintech, or core platform delivery, including leadership experience in a regulated institution. Strong controls, vendor management, and clear communication are essential, and the role expects occasional after-hours coverage during system changes and disruptions.
Responsibilities
- Implement, configure, and administer Finxact as the bank's core system, with tightly controlled production changes
- Run the operational side of Savana and the digital account-opening and banking experiences
- Lead operational launch readiness, including procedures, staffing, testing, cutover, and hypercare
- Direct daily deposit and lending operations, including reconciliations, exceptions, and loan boarding
- Build and maintain the control environment, with documented procedures, maker-checker controls, and audit readiness
- Oversee affiliates and critical vendors, including service levels, incidents, and remediation
- Lead and develop the Bank Operations team and set metrics for timeliness, accuracy, and control effectiveness
Requirements
- Eight or more years in banking operations, digital banking, fintech, or core platform delivery
- Experience leading teams inside a bank-regulated organization
- Practical experience setting up, migrating, or running a core banking platform
- Accountability for digital onboarding of new accounts and for online or mobile banking products, including acceptance testing, releases, and vendor-led changes
- Solid operating knowledge of deposits and lending, including ACH, wires, checks, funding, and loan sale settlement
- Ability to design and run controls such as segregation of duties, reconciliations, and access reviews
- Working understanding of banking regulation and risk for deposits, lending, payments, and operational resilience
- Experience overseeing key technology and operations vendors, including incidents and remediation
- Willingness to work occasional evenings or weekends for releases, cutovers, and major incidents
Qualifications
- Prior work standing up a new bank, a digital banking launch, or a core system migration (strongly preferred)
- Bachelor's degree or equivalent practical experience
- Comfort with SQL querying, data flows, and BI dashboards
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting lists the role as remote and full-time.
What salary applies?
The posting does not state a salary or pay range for this role.
What experience is required?
The posting asks for 8 or more years in banking operations, digital banking, fintech, or core platform delivery, including leading teams in a regulated institution.
Does the role require after-hours work?
Yes. The posting says occasional after-hours coverage is expected during system changes and disruptions.
How do I apply?
The posting does not describe specific application steps.
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