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GiveDirectlySenior Manager, Investigations(Full time)
GiveDirectly is a prominent global organization dedicated to distributing cash transfers directly to people living in extreme poverty across multiple countries. The organization is currently seeking…
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About This Role
GiveDirectly is a prominent global organization dedicated to distributing cash transfers directly to people living in extreme poverty across multiple countries. The organization is currently seeking a Senior Manager, Investigations to establish and lead its newly formed Central Intake and Investigations Hub. This standalone function operates independently across the entire organization to triage, assess, and manage concerns and allegations originating from every program and country of operation. In this leadership…
Job Description
GiveDirectly is a prominent global organization dedicated to distributing cash transfers directly to people living in extreme poverty across multiple countries. The organization is currently seeking a Senior Manager, Investigations to establish and lead its newly formed Central Intake and Investigations Hub. This standalone function operates independently across the entire organization to triage, assess, and manage concerns and allegations originating from every program and country of operation.
In this leadership capacity, the individual will build out the operational framework of the hub, forge critical partnerships with internal departments such as People and Internal Audit, and directly manage the most complex and sensitive investigations. Responsibilities include setting rigorous investigative standards, providing quality assurance for matters handled across other teams, maintaining a centralized system of record, and utilizing data and technology to manage case volume efficiently. The role also involves recruiting, managing, and developing additional hub staff members, including program managers focused on investigations and intake.
This opportunity is well-suited for an experienced investigative professional with a strong background in workplace misconduct, employee relations, and trauma-informed practices across diverse international legal contexts. Candidates must be capable of exerting strong influence and building consensus across decentralized teams without direct line management authority. The position requires professional fluency in English along with professional working proficiency in French, Swahili, or Portuguese, and entails occasional, unpredictable travel.
Responsibilities
- Establish and operationalize the Central Intake and Investigations Hub across all organization functions and countries.
- Lead complex investigations personally, establish facts, produce findings reports, and deliver recommendations.
- Define institutional investigation standards and quality assure staff-related matters led by Internal Audit or Safeguarding.
- Maintain the central system of record for all staff matters and conduct regular reporting and calibration with executive leadership and key departments.
- Shape case management system controls and implement practical automation and AI solutions to streamline triage and reporting.
- Recruit, manage, and mentor direct reports including the Program Manager, Investigations and the Program Manager, Intake and Reporting.
Requirements
- Five to seven years of experience leading workplace misconduct investigations, including matters involving senior staff and allegations of sexual misconduct.
- Experience managing investigations end-to-end, from terms of reference to final findings reports.
- A working understanding of employee relations and the boundary between investigations and employment decisions.
- Experience working across multiple countries and legal contexts.
- Professional fluency in English and professional working proficiency in one of French, Swahili, or Portuguese.
Qualifications
- Demonstrated experience in setting investigation standards and quality assuring other investigators' work.
- Experience in utilizing trauma-informed and survivor-centred practices for interview planning, disclosures, and support.
- Prior experience implementing or improving investigative systems, building case data reporting, or introducing technology tools for investigative teams.
Core Skills
Benefits
- Competitive salary with a target bonus of 10% of base salary
- Robust health benefits plan with exact details varying by country
- Unlimited paid time off
- Annual benefits stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The posting states that the role is fully remote, though applicants must have a schedule that overlaps with an East Africa timezone by at least three hours, alongside meaningful overlap with US Eastern hours. Employment is restricted to certain eligible countries.
What are the language requirements for this job?
Candidates must possess professional fluency in English and professional working proficiency in one of French, Swahili, or Portuguese.
Is travel required for this role?
Yes, occasional travel is required for team meetings, co-locations, and visits to operational countries when an investigation demands it.
Sample Interview Questions
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