Remote opportunity at
CeleritySenior Manager, Practice Operations
Celerity, a consulting firm focused on the energy and utilities sectors, is hiring a full-time Senior Manager, Practice Operations to establish and run the operational backbone…
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About This Role
Celerity, a consulting firm focused on the energy and utilities sectors, is hiring a full-time Senior Manager, Practice Operations to establish and run the operational backbone of its Business Integration Services (BIS) practice. This newly created position acts as both a people manager and an operational leader responsible for internal infrastructure, allowing the growing practice to scale while maintaining team cohesion and delivery quality. The organization assists clients by converting…
Job Description
Celerity, a consulting firm focused on the energy and utilities sectors, is hiring a full-time Senior Manager, Practice Operations to establish and run the operational backbone of its Business Integration Services (BIS) practice. This newly created position acts as both a people manager and an operational leader responsible for internal infrastructure, allowing the growing practice to scale while maintaining team cohesion and delivery quality. The organization assists clients by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes.
This role suits an experienced professional with a strong consulting background who possesses operational discipline, technical fluency, and industry knowledge. The person in this position will oversee weekly resource coordination, track active utilization, manage capacity planning, maintain operating model documentation, and lead structured onboarding and team development. Candidates must be authorized to work full-time in the United States, as visa sponsorship is unavailable. The position offers a salary range of $160,000 to $180,000 per year, along with comprehensive health, welfare, and retirement benefits.
Responsibilities
- Manage weekly resource coordination across multiple projects to align deployment with demand and prevent under-resourcing
- Monitor active engagement utilization in real time to proactively resolve over-allocation, burnout risk, and skill mismatches
- Establish operational cadences including team meetings, delivery check-ins, onboarding sequences, and inter-pillar coordination mechanisms
- Escalate delivery risks to leadership and translate ground-level team intelligence into actionable executive signals
- Collaborate with project teams to define and maintain methodologies, discovery frameworks, requirement standards, and deliverable quality benchmarks
- Build a targeted learning and development calendar and competency framework for career progression and performance evaluation
- Lead structured onboarding to integrate new hires and ensure delivery readiness within 60 to 90 days
- Serve as a direct people manager for senior business analysis professionals and hold quarterly coaching roundtables
- Contribute to capacity planning and maintain operating model documentation such as organizational structures and governance processes
- Conduct quality audits and reviews to promote continuous improvement through retrospectives and lessons learned
Requirements
- Minimum of 10 years of experience in professional services, technology consulting, or a related discipline
- Demonstrated experience as a people manager handling performance reviews, difficult conversations, retention risk, and career development
- Experience utilizing Agile and Waterfall methodologies within SaaS companies or system integrators
- Working knowledge of project management, business analysis, solution architecture, and engineering disciplines
- Experience managing resource deployment and capacity planning within a project-based or consulting environment
- Familiarity with utility operations, asset management, and regulatory compliance
- Ability to travel domestically and internationally as required by project needs
- Current authorization to work on a full-time basis in the United States
Qualifications
- Bachelor degree in Information Systems, Business Administration, Management, or a related field
- Advanced degree such as an MBA or Master's
- Prior background in a delivery management, practice operations, or capability development role at a technology services organization or consulting firm
- Exposure to top-tier or Big 4 consulting operating models separating craft leadership from people management
- Experience with coaching models, structured mentoring programs, or formal learning and development initiatives
- Certifications including PMP, PMI-ACP, Prosci, Change Management, ITIL, SAFe, or Agile
Core Skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance including short-term and long-term disability
- Flexible Spending Account
- Health Savings Account
- Basic Life and AD and D insurance
- 401(k) plan
- Paid Time Off
- Company holidays
- Leave of absence
- Remote work and flexible work schedules for qualified positions
- Employee referral program
- Professional development and sponsorship for formal training and certification
- Charitable contribution match
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for this position?
The salary range for the Senior Manager, Practice Operations role is USD 160,000 to 180,000 per year, determined by candidate experience, geographic location, and market conditions.
Is this position remote?
Yes, the posting lists the location as remote with work-from-home eligibility, though the role requires the ability to travel domestically or internationally to client sites as defined by project requirements.
Does Celerity provide visa sponsorship for this role?
No, the posting states that the position is open only to individuals currently authorized to work in the United States on a full-time basis, and the company is unable to assume or sponsor employment visas.
What level of experience is required?
Candidates must have a minimum of 10 years of experience in technology consulting, professional services, or a related discipline, alongside proven experience leading or managing teams of senior practitioners.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.