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Grafana LabsSenior Partner Solutions Engineer | East Coast | Remote
Grafana Labs is currently hiring a Senior Partner Solutions Engineer to join its team on a fully remote basis within the United States, with a specific…
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About This Role
Grafana Labs is currently hiring a Senior Partner Solutions Engineer to join its team on a fully remote basis within the United States, with a specific focus on the East Coast. In this role, you will help scale cloud partnerships by collaborating closely with Cloud Service Providers like Amazon Web Services and Google Cloud. You will play a key part in educating partners, enabling technical success, supporting live events, and…
Job Description
Grafana Labs is currently hiring a Senior Partner Solutions Engineer to join its team on a fully remote basis within the United States, with a specific focus on the East Coast. In this role, you will help scale cloud partnerships by collaborating closely with Cloud Service Providers like Amazon Web Services and Google Cloud.
You will play a key part in educating partners, enabling technical success, supporting live events, and creating technical assets that demonstrate the capabilities of Grafana Cloud. This position suits an experienced professional with a strong background in pre-sales or solution architecture who thrives in a fast-paced, startup-oriented setting.
Grafana Labs operates as a 100-percent remote company that maintains an open-source heritage, a collaborative global culture, and an environment driven by autonomy and transparency.
Responsibilities
- Work alongside Channel Sales and Field Sales to present Grafana strategy, vision, and value to cloud partners
- Lead technical engagements to advance deal progression and help close opportunities
- Deliver product demonstrations, technical presentations, and hands-on enablement sessions
- Build and deliver training programs, onboarding materials, and ongoing education for technical teams and solutions architects
- Represent the organization at conferences, webinars, live demos, and regional partner gatherings
- Produce reference architectures, solution guides, presentation decks, and demo environments highlighting Grafana Cloud alongside cloud services
- Monitor partner readiness, asset reuse, and joint opportunity milestones while feeding insights back to product and go-to-market teams
- Expand and shape Grafana Partner University reach across diverse partner personas
- Share product and competitive feedback with internal teams
- Support Sell-To, Embedded, and PoweredBy selling motions directly or jointly with partners
- Execute high-impact workshops and one-on-one training sessions to generate and advance pipeline
- Travel up to 50 percent of the time to support field activities, workshops, and cloud partner events
Requirements
- Located in the United States as a remote worker
- At least 6 years of experience in pre-sales or solution architecture, ideally within observability
- Demonstrated experience selling SaaS software across the NORAM region
- Proven utilization of MEDDIC or comparable qualification frameworks
- Strong communication and interpersonal skills suitable for global, remote teams
- Ability to operate effectively in an ambiguous, fast-paced startup environment
- Solid problem-solving capabilities, sound judgment, and leadership skills
- Genuine enthusiasm for education, technical enablement, and helping others succeed
Qualifications
- Familiarity with Cloud Service Providers and their primary infrastructure services
- Experience with joint solution launches, co-selling, or cloud marketplaces
- Deep understanding of cloud-native tooling and observability concepts
- Background working in open-source-first organizations
- Familiarity with Loki, Prometheus, and Grafana
- Practical experience operating and deploying Kubernetes
- Bachelor degree in Information Technology, Mathematics, Computer Science, or a related discipline, or equivalent practical experience
Core Skills
Benefits
- On-Target Earnings compensation range between $204,000 and $244,000 per year
- Restricted Stock Units providing ownership in company success
- Global annual leave policy providing 30 days per annum
- Three designated company shutdown days included in annual leave for disconnecting
- In-person onboarding experience for new hires
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job remote?
Yes, this position is 100 percent remote and requires the candidate to be located in the United States.
What is the salary range for this role?
The On-Target Earnings compensation range is $204,000 to $244,000 per year, supplemented by Restricted Stock Units.
How much travel is required for this position?
The role requires traveling up to 50 percent of the time to support cloud partner events, field activities, and workshops.
What kind of experience is required to apply?
Applicants must have at least 6 years of experience in pre-sales or solution architecture, ideally within the observability space, along with experience selling SaaS software in the NORAM region.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
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