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TwilioSenior People Technology Analyst - Talent Acquisition
Twilio is seeking a Senior People Technology Analyst - Talent Acquisition to join their team in a remote capacity, specifically based in the East Coast of…
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About This Role
Twilio is seeking a Senior People Technology Analyst - Talent Acquisition to join their team in a remote capacity, specifically based in the East Coast of the USA. Twilio builds communications solutions and empowers developers worldwide with personalized customer engagement tools. In this full-time position, the chosen professional will guide recruit-to-hire technology initiatives, handling system configuration, workflow optimization, and vendor integrations across major hiring platforms. This role fits an experienced…
Job Description
Twilio is seeking a Senior People Technology Analyst - Talent Acquisition to join their team in a remote capacity, specifically based in the East Coast of the USA. Twilio builds communications solutions and empowers developers worldwide with personalized customer engagement tools. In this full-time position, the chosen professional will guide recruit-to-hire technology initiatives, handling system configuration, workflow optimization, and vendor integrations across major hiring platforms.
This role fits an experienced HR systems professional who enjoys partnering with talent acquisition teams, managing the software development lifecycle, and driving efficient hiring technology. Key responsibilities involve gathering requirements, building functional designs, executing user acceptance testing, and providing ongoing support for applications like Workday, Eightfold, Greenhouse, and others. Candidates should be comfortable collaborating with internal stakeholders and external audit teams to ensure compliance and robust system performance.
While this is a remote-first position, occasional travel may be required for team off-sites, customer meetings, or project collaboration. Twilio provides comprehensive benefits and competitive compensation structures that vary depending on the employee's geographic location.
Responsibilities
- Engage with stakeholders to gather technical requirements and demonstrate system solutions for the recruit-to-hire lifecycle
- Evaluate current talent acquisition workflows to propose process improvements, optimizations, and fraud prevention measures
- Configure, design, and implement adjustments within platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank
- Author functional design documents, test strategies, and user acceptance testing scripts while logging and resolving defects
- Deliver post-implementation troubleshooting and continuous operational enhancements for all hiring applications
- Act as a bridge between talent acquisition units and People Technology Product Managers
- Draft training materials, user guides, and release notes for system administrators and end-users
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related discipline
- Minimum of 5 years of professional experience in HR technology or business systems analysis with an emphasis on Talent Acquisition applications
- Demonstrated expertise maintaining recruitment platforms such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and fraud detection tools
- Familiarity with the software development lifecycle, process mapping, data modeling, and user acceptance testing execution
- Background working with audit teams and adhering to SOX controls
- Strong verbal and written communication abilities
Qualifications
- Master’s degree in a related field
- Experience operating in an Agile or Scrum environment leveraging Jira, Confluence, or ServiceNow
- Familiarity with talent acquisition data analytics and reporting utilities
Core Skills
Benefits
- Competitive salary and pay structures
- Generous paid time off
- Paid parental and wellness leave
- Healthcare coverage
- Retirement savings program options including a 401(k)
- Eligibility for corporate bonus and equity plans depending on the role
Frequently Asked Questions
Is this position fully remote?
Yes, the role is remote and based in the East Coast of the USA, though occasional in-person travel for team gatherings, customer meetings, or project sessions may be requested.
What platform experience is necessary for this job?
Candidates must have proven expertise supporting core recruitment systems including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, HackerRank, and specialized candidate fraud tools.
What salary does Twilio offer for this role?
The source posting does not specify a single salary, but lists tiered geographic pay ranges depending on location, such as $116,960 to $146,200 for certain states, up to $137,520 to $171,900 for the San Francisco Bay Area.
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