Remote opportunity at
TebraSenior Product Manager
Tebra is currently looking for a Senior Product Manager to join the team and guide the Patient Experience portfolio. Tebra operates an all-in-one platform built specifically…
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About This Role
Tebra is currently looking for a Senior Product Manager to join the team and guide the Patient Experience portfolio. Tebra operates an all-in-one platform built specifically for independent healthcare practices, uniting electronic health records, billing, automation, telehealth, and marketing tools to help clinicians decrease administrative burdens and focus on patient care. In this role, you will lead product strategy and execution for core features, spearhead the development of the Message…
Job Description
Tebra is currently looking for a Senior Product Manager to join the team and guide the Patient Experience portfolio. Tebra operates an all-in-one platform built specifically for independent healthcare practices, uniting electronic health records, billing, automation, telehealth, and marketing tools to help clinicians decrease administrative burdens and focus on patient care. In this role, you will lead product strategy and execution for core features, spearhead the development of the Message Center, incorporate practical artificial intelligence into workflows, and collaborate with cross-platform engineering, legal, and operations departments.
This is a remote, full-time position offering an annual salary range between USD 135,000 and USD 151,800. The right candidate possesses extensive experience building software applications, demonstrates a background in B2B SaaS or cloud environments, and brings familiarity with generative AI capabilities. Tebra provides various health and wellness perks, including access to Gympass and the Telus Employee Assistance Program, along with discounts on home office gear.
Responsibilities
- Define and design features for core products that address customer needs.
- Drive the Message Center product forward while partnering with Engineering, Legal, and Operations on messaging compliance and delivery reliability.
- Identify areas where AI and automation can decrease staff effort and enhance patient interactions.
- Utilize approved AI tools to synthesize research, develop working prototypes, and test assumptions securely.
- Establish AI quality metrics, evaluation cases, review pathways, and launch criteria with technical teams.
- Conduct thorough market research, analyze customer segments, and assess competitor strengths and weaknesses.
- Gather user feedback by reviewing support tickets, conducting user acceptance tests, analyzing sales win or loss data, and visiting client locations.
- Draft software design plans, product specifications, use cases, and user interface wireframes.
- Manage the customer experience roadmap, document strategy, and oversee the feature backlog.
- Examine product usage metrics and deliver recommendations regarding the roadmap and compliance regulations.
Requirements
- Minimum of five years of professional product management experience centered on software applications.
- Hands-on background utilizing generative AI in product assignments with tangible examples of workflow enhancements.
- Working familiarity with large language models, prompting, retrieval systems, agentic workflows, and their constraints.
- Demonstrated success handling customer-facing goods, complex workflows, and overall product strategy.
- Proven background as a product manager within a thriving B2B SaaS or cloud software enterprise utilizing agile methodologies.
- Track record of executing intricate initiatives involving diverse stakeholders at various seniority levels.
- Strong analytical and problem-solving capabilities, attention to detail, and financial modeling proficiency.
Qualifications
- Prior experience launching and evaluating an AI-powered product feature in a live production environment.
- Past background developing products within the healthcare technology sector.
Core Skills
Benefits
- Remote work setup with work-from-home supply discounts through Dell
- Gympass membership access for fitness and wellness activities
- Telus Employee Assistance Program resources for mental health support
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting explicitly lists this role as remote.
What is the salary for this position?
The annual salary range for this remote role is USD 135,000 to USD 151,800.
What level of experience is required?
Applicants must have at least 5 years of product experience focused on software applications, along with a background in B2B SaaS or cloud software.
How are interviews conducted?
Interviews are not conducted via instant messaging, and Tebra utilizes Greenhouse Notetaker to record and transcribe phone and video screenings.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.