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Juniper SquareSenior Program Manager, Lead-to-Cash
Juniper Square is seeking a Senior Program Manager, Lead-to-Cash to join their team on a remote basis. The employer serves the private markets sector by combining…
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About This Role
Juniper Square is seeking a Senior Program Manager, Lead-to-Cash to join their team on a remote basis. The employer serves the private markets sector by combining technology, data, and fund administration into a single operations platform trusted by over 2,300 general partners. This role focuses on a major company-wide initiative to completely redesign the lead-to-cash workflow, encompassing everything from initial demand capture and opportunity forecasting through pricing, contracting, onboarding, billing,…
Job Description
Juniper Square is seeking a Senior Program Manager, Lead-to-Cash to join their team on a remote basis. The employer serves the private markets sector by combining technology, data, and fund administration into a single operations platform trusted by over 2,300 general partners. This role focuses on a major company-wide initiative to completely redesign the lead-to-cash workflow, encompassing everything from initial demand capture and opportunity forecasting through pricing, contracting, onboarding, billing, collections, and revenue recognition. The ideal candidate will orchestrate this transformation across departments such as Marketing, Sales, Deal Desk, Legal, Revenue Accounting, Billing, Fund Administration operations, and Customer Experience.
This position is well-suited for an experienced professional capable of navigating complex go-to-market and financial technology stacks, including systems like Salesforce, NetSuite, Marketo, Gong, Ironclad, and Zone Billing. The successful candidate will establish an end-to-end program roadmap, drive system selections and migrations, and ensure processes are optimized for both human execution and future AI agent automation. Over the course of the program, the person in this role will guide deliverables ranging from new expansion intake pathways and CPQ platform selection to automated subscription hand-offs and standardized funnels with strict compliance controls.
Responsibilities
- Manage the complete lead-to-cash roadmap spanning demand capture up to recognized revenue, maintaining a designated owner for each stage
- Establish and oversee a cross-functional dependency map across Marketing, Sales, Deal Desk, Legal, Finance, Fund Administration operations, and Customer Experience
- Facilitate decision forums to secure and document agreements, including rules of engagement for expansion deals between Sales and Fund Administration
- Partner with Marketing and Sales leaders to handle lead scoring, routing from Marketo to Salesforce, and unified expansion intake paths
- Lead the evaluation, selection, and implementation of a new CPQ platform to handle non-standard pricing scenarios
- Coordinate the migration of active subscriptions onto a new model without interrupting current billing cycles
- Drive automated transitions from signed contracts to booking, onboarding, and billing setup using Workato
- Monitor funnel KPIs including speed to lead, quote cycle time, days from signature to invoice, manual order touches, and cross-system revenue metric consistency
- Manage cutovers, rollbacks, training, and change management across impacted teams while maintaining SOX, SOC 1, and SOC 2 controls
Requirements
- Minimum 8 years of program or project management experience
- At least 4 years of experience leading lead-to-cash, quote-to-cash, or order-to-cash transformation programs within a B2B software or services environment
- Proven delivery of programs covering the entire revenue chain from marketing and CRM to CPQ, contracting, billing, and revenue recognition
- Direct experience leading at least one CPQ or billing system selection and implementation end to end from requirements to go-live
- Hands-on program experience utilizing Salesforce and NetSuite or comparable CRM and ERP platforms
- Background working in multi-entity, multi-currency settings utilizing non-seat-based pricing models such as usage, consumption, asset-based, or transaction-based fees
- Experience managing both new-business and expansion motions, including account ownership frameworks
- Demonstrated ability to align competing priorities among Sales, Marketing, Finance, Legal, and Operations leaders
Qualifications
- Experience working in financial services, fund administration, private markets, or other service industries with complex fee structures
- Familiarity with Marketo, Gong, Ironclad, Zone Billing, or Workato
- Experience utilizing AI tools such as Claude or delivering processes built for agentic automation
- PMP, PgMP, or comparable professional certification
Core Skills
Benefits
- Health, dental, and vision care for employees and their families
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave
- Retirement savings plans
- Allowance to customize home workspaces and technology setups
- Annual professional development stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote work policy for this position?
This role is remote, and the company supports a digital-first operation across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England.
What is the salary range for this role?
The Canadian base salary range listed for this position is CAD $110,000 to $155,000 per year, while the U.S. range is $185,000 to $235,000 per year, depending on candidate-specific factors such as experience, skillset, and location.
What are the primary system requirements for this role?
Candidates must have hands-on program experience with Salesforce and NetSuite, or comparable CRM and ERP platforms.
What level of experience is required?
The posting requires 8 or more years of program or project management experience, including a minimum of 4 years leading lead-to-cash, quote-to-cash, or order-to-cash transformation programs at a B2B software or services company.
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