Opportunity at
CanonicalSenior Sales Operations Analyst
Canonical, the publisher of the Ubuntu operating system, seeks a Senior Sales Operations Analyst to support global sales channels including direct, online, alliance, and channel partners.…
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About This Role
Canonical, the publisher of the Ubuntu operating system, seeks a Senior Sales Operations Analyst to support global sales channels including direct, online, alliance, and channel partners. The company delivers open source software widely used in cloud computing, artificial intelligence, data science, and Internet of Things initiatives. This position requires leadership, strategic partnership with executives across multiple departments, and a data-driven approach to optimize revenue operations, customer retention, and commercial processes.…
Job Description
Canonical, the publisher of the Ubuntu operating system, seeks a Senior Sales Operations Analyst to support global sales channels including direct, online, alliance, and channel partners. The company delivers open source software widely used in cloud computing, artificial intelligence, data science, and Internet of Things initiatives. This position requires leadership, strategic partnership with executives across multiple departments, and a data-driven approach to optimize revenue operations, customer retention, and commercial processes.
The role suits analytical problem-solvers with a strong attention to detail who excel in designing repeatable, scalable revenue workflows. Professionals in this function oversee sales technology, pricing and packaging implementation, data quality assurance, and commission administration. Candidates will be based remotely in either the Americas or EMEA regions, and the position entails international travel up to four times annually for company events lasting up to two weeks.
Responsibilities
- Deliver precise and scalable revenue operations across direct, indirect, and online channels
- Lead and develop a team of revenue operations analysts to establish policies and support sales teams
- Manage sales engagement, training, data enrichment, CRM, configure-price-quote systems, analytics, and commissions
- Generate metrics and reports to monitor pipeline, velocity, productivity, new leads, and renewals
- Manage territories and channels using data insights and partner with executive management during business reviews
- Oversee sales technology and drive automation alongside commercial systems engineering
- Introduce new products, pricing, packaging, and bundling through navigable quoting systems
- Drive data quality through order processing, process documentation, reporting, and cleansing
- Manage commercial review processes for alliance and sales opportunities
- Own commission plans, goal setting, evaluation, and payout processes
Requirements
- Experience in a leadership Revenue Operations role managing direct, channel, and alliance partnerships
- Data-driven and analytical approach with high attention to detail
- Track record of utilizing CRM and revenue operations technology platforms, data, analytics, and compensation systems
- Systematic and problem-solving mindset with the ability to put revenue teams under appropriate performance pressure
- Strong organizational skills and ability to interact with stakeholders at all levels
- Exceptional academic track record from high school and university
- Strong communication, interpersonal, negotiation, and influencing skills
- Professional written and spoken English with excellent presentation skills
- Ability to travel internationally up to four times a year for events lasting up to two weeks
Qualifications
- Undergraduate degree in Science, Technology, Engineering, Mathematics, Economics, or a compelling alternative path
- Experience within a technology subscription-based business
- Understanding of global, multicultural organizations and driving distributed teams across multiple time zones
- Experience mentoring and coaching team members on technical and soft skills
Core Skills
Benefits
- Base pay with an annual performance-driven bonus or commission
- Distributed work environment with twice-yearly in-person team sprints
- Annual personal learning and development budget of USD 2,000
- Annual compensation reviews
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Priority Pass and travel upgrades for long-haul company events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Senior Sales Operations Analyst role located?
This position is based remotely in the EMEA or Americas regions.
What is the employment type?
The posting specifies that this is a full-time position.
Is travel required for this position?
Yes, the role requires international travel up to four times a year for company events that can last up to two weeks.
What salary and benefits does Canonical offer?
While the exact salary is not stated, Canonical offers a base pay with an annual performance-driven bonus or commission, a USD 2,000 yearly learning and development budget, holiday leave, parental leave, an Employee Assistance Programme, and travel perks.
Sample Interview Questions
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