
Opportunity at
ElasticSenior Solution Architect, Mumbai
Elastic is hiring a Senior Solution Architect in Mumbai, India, for a full-time, on-site presales role. The architect acts as the technical expert and confidant for…
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About This Role
Elastic is hiring a Senior Solution Architect in Mumbai, India, for a full-time, on-site presales role. The architect acts as the technical expert and confidant for the sales team, customers, partners and the community, working out how Elastic Stack projects can resolve customers' business challenges. The architect leads the technical side of assigned accounts alongside their account managers, learns each customer's objectives, and shows how Elastic offerings meet them. Value-based…
Job Description
Elastic is hiring a Senior Solution Architect in Mumbai, India, for a full-time, on-site presales role. The architect acts as the technical expert and confidant for the sales team, customers, partners and the community, working out how Elastic Stack projects can resolve customers' business challenges.
The architect leads the technical side of assigned accounts alongside their account managers, learns each customer's objectives, and shows how Elastic offerings meet them. Value-based relationships are built at every level of customer organizations, and the architect is involved right from discovery and remains until the technical outcome is secured.
The architect presents Elastic products and solutions at sales meetings, meetups and conferences, advises sales on positioning, and onboards and supports partners through their sales cycles. Collateral creation, program contributions and collaboration with colleagues on client needs are part of the work, along with passing customer and community feedback on needs, gaps and improvements to engineering and leadership.
The posting asks for a record in technical presales, enough selling and implementation experience to earn trust, and the ability to persuade a team of an idea or architectural pattern. A curious, continuous learner who invests in professional relationships is a good fit. The role requires 30% travel within the region, with occasional international trips.
Responsibilities
- Act as technical lead for assigned accounts and their account managers
- Understand customer goals and show how Elastic offerings meet them
- Build relationships of mutual value with people at every level of customer organizations
- Take part in planning and delivery from early discovery to the technical outcome
- Present Elastic products and solutions at sales meetings, meetups and conferences
- Advise sales on positioning, and onboard and support partners through sales cycles
- Create collateral and relay customer and community feedback to engineering and leadership
Requirements
- Track record in technical presales, with enough selling and implementation experience to earn trust
- Skill in explaining what modern platforms, software and technologies can deliver for buyers
- Curiosity and continuous learning
- Record of customer engagements that produced architectures solving goals or beating rivals
- Ability to influence teams and inspire both small and large groups
- Willingness to travel 30% within the region and occasionally internationally
Core Skills
Benefits
- 401(k) plan the company matches dollar for dollar, up to 6% of eligible pay
- Eligibility to take part in Elastic's stock program
- Health coverage for employees and their families in many locations
- Flexible work locations and schedules in many positions
- Ample vacation days every year
- Company match on personal donations and volunteer service, up to $2,000 or the local-currency equivalent
- Up to 40 hours a year to spend on volunteer work
- Parental leave of at least 16 weeks
- Pay based on the work performed rather than previous salary
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the job remote or on-site?
The listing is on-site in Mumbai, India, with 30% travel within the region and occasional international travel.
What experience does the posting ask for?
A presales track record, enough selling and implementation experience to earn customer trust, and a history of successful customer engagements.
Does the posting state a salary?
The posting does not state a salary range.
How do I apply?
The posting does not describe an application process or deadline.
Sample Interview Questions
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