Remote opportunity at
Teladoc HealthSenior Technical Program Manager
Teladoc Health is seeking a Senior Technical Program Manager to lead complex, cross-functional technical programs and strategic initiatives within its Product and Technology organization. In this…
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About This Role
Teladoc Health is seeking a Senior Technical Program Manager to lead complex, cross-functional technical programs and strategic initiatives within its Product and Technology organization. In this remote position, you will operate as a senior individual contributor, partnering closely with design, engineering, data, operations, and product teams. Your core mission is to align technical execution with overarching business objectives while leveraging automation and modern AI-enabled tools to elevate program governance, reporting,…
Job Description
Teladoc Health is seeking a Senior Technical Program Manager to lead complex, cross-functional technical programs and strategic initiatives within its Product and Technology organization. In this remote position, you will operate as a senior individual contributor, partnering closely with design, engineering, data, operations, and product teams. Your core mission is to align technical execution with overarching business objectives while leveraging automation and modern AI-enabled tools to elevate program governance, reporting, and delivery efficiency.
This role suits an experienced technical leader who can navigate a heavily matrixed corporate environment, guide architectural discussions, and mentor junior and mid-level program managers. Teladoc Health operates within the virtual care sector, aiming to expand healthcare access and transform the way better health happens through innovative solutions. Candidates must be authorized to work in the United States without the need for visa sponsorship, as visa support is unavailable for this opening.
Responsibilities
- Manage the complete delivery lifecycle for complex technical programs covering web, mobile, platform, infrastructure, and data products
- Foster cross-functional alignment among engineering, product, design, and operational groups
- Build and sustain program plans, roadmaps, dependencies, milestones, and delivery metrics
- Identify, anticipate, and mitigate program risks while proactively resolving blockers and escalations
- Guide technical conversations focused on system dependencies, integrations, architecture, and tradeoffs
- Monitor KPIs, program health indicators, and success metrics to evaluate business impact
- Design and maintain status reporting dashboards utilizing tools like Jira, Confluence, Airtable, Tableau, Power BI, and AI reporting utilities
- Implement Lean, Agile, Scrum, Kanban, and Kaizen methodologies to boost execution efficiency
- Collaborate with engineering leadership to match technical roadmaps with platform reliability, scalability, and goals
- Utilize AI and automation tools to enhance operational efficiency, risk spotting, and reporting
- Lead project retrospectives to drive continuous improvement in delivery processes
- Coach and develop junior and mid-level TPMs on stakeholder management, execution, and technical reasoning
- Act as a thought leader for technical program management standards across the company
Requirements
- 5+ years of program or project management experience
- 2+ years working in a Technical Program Manager or equivalent technical delivery role
- Experience delivering large-scale, cross-functional technical programs with measurable business results
- Working knowledge of software development lifecycles, cloud platforms including AWS, Azure, or GCP, APIs, data pipelines, CI/CD, system integrations, and security concepts
- Experience operating in Agile environments using frameworks like Scrum, Kanban, Lean, or SAFe
- Stakeholder management capabilities to influence leadership and multiple teams without direct authority
- Demonstrated track record of establishing metrics, tracking outcomes, and reporting progress to technical and executive audiences
- Practical application of AI and automation tools to boost productivity, reporting, or delivery efficiency
- Current authorization to work in the United States without requiring employment visa sponsorship now or in the future
Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience
- Advanced degree in Computer Science, Engineering, Business Administration, Information Systems, or a related discipline
- Experience in healthcare technology, health and life sciences, or another regulated industry
- Professional credentials including Certified ScrumMaster, Certified Scrum Product Owner, SAFe Agilist, Scrum Master, POPM, PMP, or equivalent
- Background driving improvements to large-scale consumer web and mobile experiences like registration, sign-in, onboarding, identity management, and app homepages
- Familiarity with user acquisition, engagement, retention, funnel analytics, A/B testing, and experimentation
- Knowledge of responsible AI principles covering model governance, fairness, bias mitigation, and compliance
- Experience managing enterprise-scale platforms, cloud transformations, and large technology portfolios
- Expertise in visualization and reporting platforms such as Tableau and Power BI
- Demonstrated success in mentoring project managers, program managers, or TPMs within complex organizations
Core Skills
Benefits
- Performance bonus eligibility
- Flexible Vacation Policy for rest and personal time, subject to manager approval
- 80 hours of Paid Sick, Safe, and Caregiver Leave annually for full-time employees
- Comprehensive benefits program designed for employees and their families
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Senior Technical Program Manager position?
The base salary range spans from $140,000 to $170,000 per year, with total compensation also factoring in a performance bonus, location, education, experience, and certifications.
Is remote work permitted for this role?
Yes, the posting specifies that this position is remote.
Does Teladoc Health offer visa sponsorship for this position?
No, Teladoc Health will not sponsor or transfer employment work visas for this job opening.
What time off benefits are provided?
Full-time employees operate under a flexible vacation policy requiring manager approval, alongside 80 hours of annual Paid Sick, Safe, and Caregiver Leave.
Sample Interview Questions
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