Remote opportunity at
PointClickCareSr. Product Manager -Senior Living
PointClickCare is seeking a Sr. Product Manager to focus on senior living and lead critical resident experience workflows across its healthcare technology platform. The organization serves…
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About This Role
PointClickCare is seeking a Sr. Product Manager to focus on senior living and lead critical resident experience workflows across its healthcare technology platform. The organization serves over 30,000 provider organizations and maintains the largest long-term and post-acute care dataset in the industry. This position is suited for a product leader who enjoys combining strategy with execution, translating complex data into clear outcomes, and shaping AI-powered care delivery in senior living.…
Job Description
PointClickCare is seeking a Sr. Product Manager to focus on senior living and lead critical resident experience workflows across its healthcare technology platform. The organization serves over 30,000 provider organizations and maintains the largest long-term and post-acute care dataset in the industry.
This position is suited for a product leader who enjoys combining strategy with execution, translating complex data into clear outcomes, and shaping AI-powered care delivery in senior living. The professional in this role will guide products through their complete lifecycle while partnering closely with customer and internal teams.
The role is remote within the United States, though travel to offices in Mississauga or Salt Lake City is required for specific events such as onboarding, team gatherings, and semi-annual or annual meetings.
Responsibilities
- Own the product strategy, roadmap, and execution for designated senior living products
- Act as the product authority for functionality and customer value creation
- Represent the customer voice for a scrum team containing engineering and user experience staff
- Partner with engineering leads to manage delivery ceremonies
- Maintain a prioritized backlog by writing user stories and acceptance criteria
- Collaborate across departments with design, engineering, customer success, and clinical stakeholders
- Identify and mitigate risks promptly
- Manage the full product development lifecycle from discovery to iteration
- Utilize qualitative and quantitative research methods to grasp customer needs and pain points
- Prioritize product investments through data analysis and business cases
- Cooperate with user experience, technical writers, and engineering utilizing agile practices and design thinking
- Coordinate with sales, marketing, and commercialization teams for successful product releases
- Engage externally as a product expert in industry events and customer interactions
Requirements
- Bachelor degree in computer science, computer engineering, or business
- Minimum of 5 years of software product management experience
- Familiarity with cloud-hosted Azure environments
- Demonstrated history of managing products and driving innovation
- Effective verbal and written communication capabilities
- Understanding of agile methodologies
- Background in SaaS product management
Qualifications
- Previous work experience within healthcare technology
Core Skills
Benefits
- Base salary between USD 132,400 and 165,500 per year plus bonus
- Benefits starting on the first day
- Retirement plan matching for RRSP and 401K
- Flexible paid time off
- Lifestyle and wellness spending account
- Parental and caregiver leaves
- Fertility and adoption support
- Continuous development support program
- Employee assistance program
- Learning programs, resources, and employee recognition
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the role is remote in the United States, though it requires occasional travel to the Mississauga or Salt Lake City offices for events like onboarding and team meetings.
What is the salary range for this job?
The United States base salary range is USD 132,400 to 165,500 per year, plus a bonus and benefits.
What experience is required to apply?
Applicants must have a bachelor's degree in business, computer engineering, or computer science, along with at least 5 years of software product management experience, SaaS product experience, and familiarity with Azure cloud environments.
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