Remote opportunity at
RulaSr. Provider Operations Specialist (Remote)
Rula operates as a remote-first organization dedicated to expanding access to evidence-based and compassionate mental healthcare, striving to remove the social stigma surrounding mental health issues.…
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About This Role
Rula operates as a remote-first organization dedicated to expanding access to evidence-based and compassionate mental healthcare, striving to remove the social stigma surrounding mental health issues. The company seeks a Sr. Provider Operations Specialist to partner directly with the roster automation lead. In this position, the professional validates data pipelines, performs bulk updates on enrollment records, and oversees reconciliation workflows spanning over fifty payer networks. The individual crafts standard operating…
Job Description
Rula operates as a remote-first organization dedicated to expanding access to evidence-based and compassionate mental healthcare, striving to remove the social stigma surrounding mental health issues. The company seeks a Sr. Provider Operations Specialist to partner directly with the roster automation lead. In this position, the professional validates data pipelines, performs bulk updates on enrollment records, and oversees reconciliation workflows spanning over fifty payer networks. The individual crafts standard operating procedures and documentation to eliminate tribal knowledge, establishes real-time visibility regarding roster status, and outlines operational specifications for upcoming initiatives.
This opportunity fits professionals experienced in healthcare operations and data management who excel at establishing scalable systems and transforming complex datasets into reliable operational foundations. Candidates must operate from the United States, excluding Hawaii, within a remote work arrangement.
Responsibilities
- Partner with the roster automation lead to validate data pipelines and execute bulk updates for enrollment records
- Maintain reconciliation workflows across more than fifty payer networks
- Develop and sustain operational documentation and standard operating procedures to eliminate tribal knowledge
- Establish real-time visibility into enrollment and roster statuses across the organization
- Scope operational requirements for new initiatives before execution
Requirements
- Minimum of three years of professional background in healthcare operations, data management, provider network operations, or credentialing and enrollment support
- Demonstrated capability to analyze operational data, resolve discrepancies, and implement structured solutions utilizing Excel or Google Sheets
- Experience in cleaning, manipulating, and validating datasets containing over one thousand rows for completeness and accuracy
- Capacity to handle competing deadlines in a fast-paced setting while communicating blockages and progress clearly
- Strong verbal and written communication skills to translate findings for technical and non-technical audiences
Qualifications
- Background in provider roster management, network reconciliation, or bulk data operations within healthcare, insurance, or health-tech sectors
- Familiarity with workflow automation, scripting, or low-code instruments such as Google Apps Script, Zapier, Make, or Python
- Proficiency with reporting or business intelligence tools like Metabase, Looker, Tableau, or Power BI, alongside basic SQL knowledge
- Experience utilizing databases, CRM, or ticketing systems including Salesforce, Airtable, or Zendesk
Core Skills
Benefits
- 100% remote work environment supporting a U.S. location footprint excluding Hawaii
- Comprehensive health coverage including medical, dental, vision, life, and disability insurance, plus FSA and HSA options
- 401(k) plan access
- Paid time off policies featuring two company-wide shutdown weeks annually
- Paid parental leave covering all types of parents
- Employee Assistance Program
- Quarterly department stipends for team gatherings
- Access to employee resource groups and community networks
- New hire home office stipend along with a fifty dollar monthly allowance for internet or cell phone costs
- Wellness at Rula program with year-round initiatives and a fifty dollar monthly wellness stipend
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is the Sr. Provider Operations Specialist role remote?
Yes, Rula is a remote-first company, though candidates must be based in the United States and the company currently does not hire residents of Hawaii.
What level of experience is required for this position?
Applicants must have at least 3 years of experience in healthcare operations, data management, provider network operations, or credentialing and enrollment support.
What is the employment type for this job?
The position is a full-time role.
What is the salary for the Sr. Provider Operations Specialist role?
The provided job posting does not specify the salary range.
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