Sr. UX Researcher (UXR-2-112026)

Career Tools

About This Role

Koru UX Design LLP is seeking a remote Sr. UX Researcher to join the organization on a full-time basis. Koru UX Design is a specialized UX design agency focused on the HealthTech sector, collaborating closely with client teams to build user-centered products for enterprise environments. This position is suited for a professional who enjoys navigating complex problem areas and managing research initiatives within ambiguous settings. In this role, findings directly…

Job Description

Responsibilities

• Manage and direct user experience research across discovery, concept validation, and usability stages
• Design, execute, and analyze user interviews, usability testing, stakeholder interviews, and journey mapping
• Produce actionable deliverables including user journeys, personas, research reports, and service blueprints
• Source participants independently through clients, internal teams, or customer success channels
• Convert research findings into product directions and design inputs
• Partner closely with product managers, UX designers, and front-end teams throughout design workflows
• Contribute to the scaling of the research practice by guiding junior colleagues when required
• Find new research opportunities within active client projects to expand project scope

Requirements

• Possess three to six years of practical UX research experience, excluding academic work and internships
• Demonstrate direct background performing research for B2B or enterprise products like SaaS, healthcare, platforms, or internal tools
• Show comfort collaborating with US-based stakeholders and users, adjusting communication styles accordingly
• Apply strong system-level thinking to trace workflows, spot gaps, and untangle intricate journeys
• Demonstrate the capacity to manage open-ended and ambiguous briefs independently
• Display familiarity with developing ecosystem maps, service blueprints, or journey maps
• Demonstrate strong verbal and written communication skills to explain research findings to cross-functional teams

Qualifications

• Background working in healthcare, automation, or other intricate, high-stakes sectors
• Exposure to continuous discovery practices working alongside product teams
• Comfort interacting with client stakeholders and product owners to define research priorities and direction

Core Skills

Benefits

• Growth and continuous learning opportunities including professional trainings and LinkedIn learning
• Flexible working hours and remote options
• Collaborative and innovative team culture
• Pathways for career growth and leadership positions

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.