Remote opportunity at
AffirmStaff Product Manager, Consumer Growth Loyalty
Affirm is seeking a Staff Product Manager, Consumer Growth Loyalty to lead the creation and expansion of consumer loyalty initiatives from the ground up. Operating in…
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About This Role
Affirm is seeking a Staff Product Manager, Consumer Growth Loyalty to lead the creation and expansion of consumer loyalty initiatives from the ground up. Operating in a remote-first capacity, this role focuses on designing multi-tiered rewards systems, establishing engagement mechanisms, and driving repeat usage of the Affirm Card among millions of customers. The product team at Affirm collaborates closely with design, engineering, and data analytics to translate customer needs into…
Job Description
Affirm is seeking a Staff Product Manager, Consumer Growth Loyalty to lead the creation and expansion of consumer loyalty initiatives from the ground up. Operating in a remote-first capacity, this role focuses on designing multi-tiered rewards systems, establishing engagement mechanisms, and driving repeat usage of the Affirm Card among millions of customers. The product team at Affirm collaborates closely with design, engineering, and data analytics to translate customer needs into scalable financial offerings.
This position suits an experienced product leader with a strong background in fintech, consumer mobile applications, or digital rewards programs. The ideal candidate possesses deep analytical capabilities, financial modeling skills, and a proven ability to collaborate across regulatory, legal, and risk departments. Responsibilities include defining program economics, managing reward liability, and overseeing cross-functional execution in an ambiguous environment. Affirm provides a transparent compensation structure, monthly technology and wellness stipends, equity rewards, and full medical, dental, and vision insurance coverage for employees and their dependents.
Responsibilities
- Establish the vision and multi-quarter roadmap for the consumer loyalty program
- Release the initial tier and rewards framework, encompassing earn structures, member perks, and app integration
- Design engagement loops using milestones, tailored offers, and progress tracking to drive weekly retention
- Manage program economics including funding mix, reward liability, network incentives, and gross merchandise value
- Build a measurement infrastructure utilizing holdouts, lifetime value calculations, and incrementality testing
- Collaborate with Legal, Risk, Credit, Compliance, Finance, and Marketing teams to ensure transparent and compliant disclosures
- Guide embedded design and engineering pods through ambiguous scenarios by aligning senior stakeholders
Requirements
- Possess at least 8 years of experience in Product Management
- Demonstrate a background in consumer mobile apps, fintech, or neobanks
- Have built or scaled a loyalty, rewards, engagement, points, tier, or subscription program
- Show a history of launching new products from scratch rather than only optimizing existing ones
- Brought repeat usage, cohort retention, or share of wallet as a primary metric
- Demonstrate the ability to independently build financial models and defend reward costs to leadership
- Exhibit fluency in experiment design, lifetime value measurement, and incrementality or attribution
- Have experience shipping regulated or consumer financial products in partnership with compliance and risk teams
Qualifications
- Hold a Bachelor's degree in a related field or possess equivalent practical experience
Core Skills
Benefits
- 100% subsidized medical coverage for employees and dependents
- Dental and vision insurance
- Monthly stipends for health, wellness, and tech expenses
- Flexible time off and holiday calendars
- Eligibility for equity rewards from Affirm Holdings, Inc.
- Employee stock purchase plan (ESPP) to buy discounted stock
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Affirm operates as a remote-first company with flexibility built in, allowing most roles to be performed from almost anywhere within the country of employment.
What is the salary range for this role?
The Canadian base pay range for this position is $181,000 to $241,000 per year.
What experience is required to apply?
Applicants must have 8 or more years of experience in Product Management, specifically with a background in consumer mobile apps, fintech, or neobanks, and experience building or scaling loyalty, rewards, or engagement programs.
Sample Interview Questions
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