Remote opportunity at
NateraSupervisor, Revenue Cycle - Prior Authorization
Natera is seeking a Supervisor for Prior Authorization within its Billing Operations department. Natera operates as a global leader in cell-free DNA testing, focusing on areas…
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About This Role
Natera is seeking a Supervisor for Prior Authorization within its Billing Operations department. Natera operates as a global leader in cell-free DNA testing, focusing on areas such as oncology, women's health, and organ health, with the goal of integrating personalized genetic diagnostics into standard patient care. This position involves directing the day-to-day operations and performance of domestic and offshore teams handling the prior authorization function. The supervisor will be tasked…
Job Description
Natera is seeking a Supervisor for Prior Authorization within its Billing Operations department. Natera operates as a global leader in cell-free DNA testing, focusing on areas such as oncology, women's health, and organ health, with the goal of integrating personalized genetic diagnostics into standard patient care. This position involves directing the day-to-day operations and performance of domestic and offshore teams handling the prior authorization function.
The supervisor will be tasked with ensuring prompt and accurate handling of prior authorization issues, keeping track of payer guidelines, supervising team productivity, and managing workflows to prevent reimbursement delays. The role requires partnering with internal departments and external groups to handle escalations, address operational bottlenecks, and refine authorization workflows. This opportunity suits professionals with a background in healthcare revenue cycle management and prior leadership experience who thrive in a fast-paced setting.
Responsibilities
- Manage daily operations of the prior authorization team including submissions, denials, and appeals
- Provide leadership, performance management, and coaching to domestic and offshore personnel
- Track team metrics such as turnaround times, case resolution rates, productivity, and quality
- Investigate and resolve prior authorization denials, coordinate appeals, and execute corrective actions
- Identify and address discrepancies and authorization mismatches impacting claim processing or reimbursement
- Manage work queues, case volumes, and aging inventory to guarantee appropriate workload distribution
- Act as an escalation point for complex authorization issues, payer disputes, and operational hurdles
- Coordinate with Billing, Insurance Verification, and Denials & Appeals departments to streamline workflows
- Collaborate with offshore team leads to align on processes, quality standards, and training
- Conduct quality reviews and audits to maintain compliance with payer guidelines and regulations
- Analyze and share operational performance reports to spot trends and boost efficiency
- Participate in hiring, onboarding, training, and employee evaluations
Requirements
- 3 plus years of healthcare revenue cycle experience including prior authorization, insurance verification, or appeals
- 1 plus year of experience in a supervisory, team lead, or leadership role
- Familiarity with prior authorization workflows, payer policies, and medical necessity requirements
- Experience monitoring operational key performance indicators and managing work queues
Qualifications
- Associate's or Bachelor's degree in Business, Healthcare Administration, Finance, or a related field
- Experience supervising revenue cycle functions in a high-volume healthcare or diagnostic laboratory setting
- Experience overseeing geographically distributed or offshore teams
- Familiarity with prior authorization policies specific to genetic or molecular diagnostic testing
- Proficiency with revenue cycle management systems, payer portals, and Microsoft Excel
- Healthcare revenue cycle certification such as CRCS or CRCP
Core Skills
Benefits
- Comprehensive medical, dental, vision, life, and disability plans
- Free testing and fertility care benefits for employees and immediate families
- Pregnancy and baby bonding leave
- 401k benefits
- Commuter benefits
- Employee referral program
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the source posting lists the remote status as remote, with a remote USA pay range provided.
What is the salary range for this role?
The pay range for remote USA is between $62,200 and $85,000 USD, with actual compensation varying based on skill set, experience, and certifications.
What type of experience is required?
Candidates must have at least three years of healthcare revenue cycle experience—specifically in prior authorization, insurance verification, or appeals—along with a minimum of one year in a leadership or supervisory role.
Sample Interview Questions
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