Opportunity at
SutherlandTaguig: Hiring Consultant - Customer Service
Sutherland is hiring customer service consultants in Taguig, Manila. Consultants serve as the point of contact for inbound calls, answer questions about products and services, process…
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About This Role
Sutherland is hiring customer service consultants in Taguig, Manila. Consultants serve as the point of contact for inbound calls, answer questions about products and services, process payments, perform general account maintenance, and may offer upsells.
Job Description
Sutherland is hiring customer service consultants in Taguig, Manila. Consultants serve as the point of contact for inbound calls, answer questions about products and services, process payments, perform general account maintenance, and may offer upsells.
Responsibilities
- Serve as the point of contact for inbound calls
- Answer questions about products and services
- Process payments and perform general account maintenance
- Offer upsells where encouraged
Requirements
- High school diploma or GED
- Demonstrated ability to perform at a high level on inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this job on-site?
The posting lists the role as on-site in Taguig, Manila.
What education is required?
A high school diploma or GED is required.
Is a salary stated?
No. The posting does not mention a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.