Opportunity at
SutherlandTarlac: Hiring Consultant - Customer Service
Sutherland is hiring customer service consultants in Tarlac, Philippines. The job focuses on inbound calls, product and service questions, payment processing and account upkeep, and it…
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About This Role
Sutherland is hiring customer service consultants in Tarlac, Philippines. The job focuses on inbound calls, product and service questions, payment processing and account upkeep, and it may include encouraging customers to consider additional products.
Job Description
Sutherland is hiring customer service consultants in Tarlac, Philippines. The job focuses on inbound calls, product and service questions, payment processing and account upkeep, and it may include encouraging customers to consider additional products.
Responsibilities
- Handle inbound calls as the point of contact
- Answer product and service questions
- Process payments and keep customer accounts up to date
- Encourage customers to consider additional products
Requirements
- High school diploma or GED
- Ability to perform at a high level on high-volume inbound calls
- Excellent verbal and written communication with proficient reading
Qualifications
- Multitasking across several applications
- Experience with CRM applications is preferred
- Basic PC keyboarding and Microsoft Office skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The posting lists Tarlac, Philippines as the location.
What is the education requirement?
A high school diploma or GED is required.
Is a salary stated?
No. The posting does not mention a salary.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.