Opportunity at
RenmoneyTeamlead, Field Recovery
This full-time, on-site Team Lead role for Field Recovery at Renmoney in Nigeria leads field officers who recover outstanding debts. The lead designs recovery strategies that…
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About This Role
This full-time, on-site Team Lead role for Field Recovery at Renmoney in Nigeria leads field officers who recover outstanding debts. The lead designs recovery strategies that balance customer care with the need to collect, monitors team metrics, and works directly with clients on settlements. The role also involves working with other teams and keeping up with compliance rules.
Job Description
This full-time, on-site Team Lead role for Field Recovery at Renmoney in Nigeria leads field officers who recover outstanding debts. The lead designs recovery strategies that balance customer care with the need to collect, monitors team metrics, and works directly with clients on settlements. The role also involves working with other teams and keeping up with compliance rules.
Responsibilities
- Lead and motivate a team of Field Recovery Officers
- Develop recovery strategies that balance customer care with collections
- Monitor performance metrics and give regular feedback to the team
- Engage clients directly to agree fair debt settlements
Requirements
- Minimum of 3 years of experience in debt recovery or a related field
- At least 1 year in a leadership role
- Strong leadership and team management skills
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The posting lists Nigeria with an on-site working arrangement.
What leadership experience is needed?
The posting asks for at least one year in a leadership role within three or more years of debt recovery experience.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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