Remote opportunity at
VultrTechnical Account Manager
Vultr is seeking a remote, full-time Technical Account Manager focusing on CPU-based infrastructure to join the team. The company operates globally as a privately held cloud…
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About This Role
Vultr is seeking a remote, full-time Technical Account Manager focusing on CPU-based infrastructure to join the team. The company operates globally as a privately held cloud infrastructure provider, offering scalable cloud compute, GPU, bare metal, and storage solutions to enterprises and innovators across numerous countries. In this post-sales technical role, the professional will serve as the principal contact for assigned accounts, managing onboarding, guiding workload architectures, and addressing technical escalations.…
Job Description
Vultr is seeking a remote, full-time Technical Account Manager focusing on CPU-based infrastructure to join the team. The company operates globally as a privately held cloud infrastructure provider, offering scalable cloud compute, GPU, bare metal, and storage solutions to enterprises and innovators across numerous countries.
In this post-sales technical role, the professional will serve as the principal contact for assigned accounts, managing onboarding, guiding workload architectures, and addressing technical escalations. Responsibilities include running regular technical reviews, optimizing system performance and expenditures, and coordinating closely with internal engineering, product, and support teams. The position also involves identifying opportunities for account expansion and relaying customer feedback to product divisions.
Ideal candidates bring several years of experience in technical account management, solutions architecture, support engineering, DevOps, or technical success, paired with deep familiarity with Linux systems, virtualization, networking, and containerization. Compensation ranges from USD 80,000 to 100,000 per year, determined by experience, background, location, and applicable laws. Vultr provides comprehensive insurance coverage, a 401(k) matching plan, professional development funds, paid time off, remote office and internet stipends, and additional perks.
Responsibilities
- Manage onboarding processes for new CPU customers including environment setup, network configuration, and workload migration planning
- Review client architectures to advise on best practices regarding compute, storage, security, high availability, and scaling
- Conduct routine technical reviews and quarterly business reviews to monitor consumption, risks, and goals
- Coordinate internal issue resolutions and escalations alongside support, site reliability, networking, and product teams
- Identify growth opportunities for additional compute, storage, networking features, and managed databases in collaboration with sales
- Gather structured product feedback and engage customers in beta testing initiatives
Requirements
- Three to five or more years of professional experience in a technical account manager, solutions architecture, support engineering, DevOps, or technical success role
- Strong proficiency in Linux systems, virtualization, cloud networking, DNS, firewalls, load balancers, and compute orchestration
- Hands-on experience working with containerization, CI/CD pipelines, observability tooling, and Kubernetes
- Ability to turn customer needs into actionable recommendations supported by strong executive communication and presentation skills
Qualifications
- Prior experience dealing with IaaS pricing, billing structures, and usage optimization
Core Skills
Benefits
- Company-paid insurance premiums covering medical, dental, and vision plans
- 401(k) retirement plan with a 100% match up to 4 percent and immediate vesting
- Annual professional development reimbursement of 2,500 dollars
- 11 paid holidays, paid time off accrual, rollover plan, and tenure-based PTO increases
- One month of paid sabbatical every five years and an annual anniversary bonus
- Remote office setup stipend of 500 dollars in the first year and 400 dollars each following year
- Monthly internet reimbursement up to 75 dollars
- Monthly gym membership reimbursement up to 50 dollars
- Company-paid Wellable subscription
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Technical Account Manager position?
The salary ranges from USD 80,000 to 100,000 per year, with final compensation depending on experience, background, skills, location, and applicable laws.
Is this position remote?
Yes, the source posting specifies that the role is remote.
What experience is required for this role?
Candidates must have 3 to 5 or more years of experience in a TAM, Solutions Architect, Support Engineering, DevOps, or Technical Success role, along with strong knowledge of Linux, virtualization, cloud networking, and Kubernetes.
Sample Interview Questions
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