Remote opportunity at
FreshworksAccount Executive - Enterprise (SLED)
This is a remote Account Executive role on Freshworks' Enterprise SLED team, with the listing tied to Chicago. Its purpose is to extend Freshworks' presence among…
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About This Role
This is a remote Account Executive role on Freshworks' Enterprise SLED team, with the listing tied to Chicago. Its purpose is to extend Freshworks' presence among colleges and universities by introducing ITSM and EX platforms to institutions. Because each buying decision typically involves several stakeholders, the person must combine patience with consultative selling skill. The account executive designs higher-education strategies that show how Freshworks products raise productivity and deepen faculty…
Job Description
This is a remote Account Executive role on Freshworks' Enterprise SLED team, with the listing tied to Chicago. Its purpose is to extend Freshworks' presence among colleges and universities by introducing ITSM and EX platforms to institutions. Because each buying decision typically involves several stakeholders, the person must combine patience with consultative selling skill.
The account executive designs higher-education strategies that show how Freshworks products raise productivity and deepen faculty and staff involvement. Working alongside administrators, IT chiefs and HR teams, the account executive uncovers institutional problems, then assembles and presents value cases matched to goals, priorities and budgets. The job also means managing a healthy pipeline across medium-to-long sales timelines while collaborating with the Marketing group, Solutions Engineers and Customer Success staff.
Candidates should bring five to eight years in enterprise SaaS sales, including ITSM and EX solution selling. Previous higher education sales experience is a strong plus. The role calls for a firm grasp of SaaS platforms, practical familiarity with ITSM and EX tools, and aptitude for solution selling and pipeline management. Listed base pay runs $105,000 to $165,000 USD, plus variable compensation where applicable.
Responsibilities
- Develop ITSM and EX strategies tailored to higher education clients
- Work with administrators, IT chiefs and HR teams on problems specific to each school
- Build and manage a robust pipeline through medium-to-long sales cycles
- Show value cases matched to what each institution aims for and what it can spend
- Team up with the marketing group, solutions engineers and customer success personnel
Requirements
- Five to eight years of enterprise SaaS sales experience
- Experience selling ITSM and EX solutions
- Practical familiarity with ITSM and EX tools
- Ability to sell through solutions and run a pipeline well
- Analytical ability to assess customer needs and recommend fitting solutions
Qualifications
- Earlier selling to colleges and universities is a big advantage
- Advanced knowledge of SaaS platforms
Core Skills
Benefits
- Medical, dental, vision, disability and life coverage options
- Equity and ESPP
- Flexible PTO and flexible spending accounts
- Commuter and wellness benefits
- Adoption and parental leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The role is remote and listed for Chicago.
What is the salary?
The posting gives a base salary range of $105,000 to $165,000 USD, plus variable pay where applicable.
What experience is required?
The posting asks for five to eight years of enterprise SaaS sales experience with ITSM and EX solution selling. Higher education sales experience is a plus.
How do I apply?
The posting does not describe an application process.
Sample Interview Questions
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