Remote opportunity at
NiCEAccount Executive - Healthcare (Northeast)
NiCE is hiring a remote Account Executive to focus on the healthcare industry in the Northeast. The position is an individual contributor role reporting to the…
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About This Role
NiCE is hiring a remote Account Executive to focus on the healthcare industry in the Northeast. The position is an individual contributor role reporting to the Director of Sales. The person is responsible for building and maintaining customer relationships, finding new sales opportunities and growing NiCE's market share in healthcare. The posting requires residence on the East Coast. The role is aimed at business, commercial and enterprise contact centers, with…
Job Description
NiCE is hiring a remote Account Executive to focus on the healthcare industry in the Northeast. The position is an individual contributor role reporting to the Director of Sales. The person is responsible for building and maintaining customer relationships, finding new sales opportunities and growing NiCE's market share in healthcare. The posting requires residence on the East Coast.
The role is aimed at business, commercial and enterprise contact centers, with the goal of raising revenue across those segments. Work includes carrying personal responsibility for an annual quota, leading negotiations on company-wide agreements and making sure proposed solutions can be implemented successfully.
The account executive builds relationships with C-level leaders, analyzes each customer's situation to find constraints and new opportunities created by technology changes, and manages purchase agreements from start to finish. The posting describes this as a hunter-type role in sophisticated accounts that requires portfolio sales experience.
NiCE is described as a software company whose products are used by more than 25,000 global businesses, with over 8,500 employees across 30-plus countries and a focus on AI, cloud and digital innovation.
Responsibilities
- Meet the annual sales quota and lead negotiations on company-wide agreements
- Coordinate and lead all sales activity toward business goals
- Confirm proposals play to the strengths of NiCE CXone Mpower and can be rolled out successfully
- Build new strategic relationships while maintaining existing ones
- Analyze customer situations to uncover constraints and new opportunities from technology changes
- Maintain senior relationships with C-level executives
- Start, support, develop and monitor purchase contracts for each client
Requirements
- 10+ years of experience selling multiple software products and services into sophisticated accounts
- A hunter mindset in new-business selling
- At least 1 to 2 years of experience selling AI software solutions
- A solid understanding of AI technology and its applications
- Strong relationship and client management skills, including resolving escalations
- A collaborative approach across internal and external teams
- Clear communication and presentation skills for C-level and VP-level executives
- Self-sufficient, flexible and confident, with a preference for autonomy
- Residence on the East Coast
Qualifications
- Experience with CCaaS, CX or conversational AI solutions
- Experience selling a full suite of SaaS products
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where does the candidate need to live?
The location is listed as remote, but the posting requires residence on the East Coast.
What experience is required?
The posting asks for 10+ years of selling multiple software products into sophisticated accounts and at least 1 to 2 years of selling AI software solutions.
Who does this role report to?
The role reports to the Director of Sales and is an individual contributor position.
Does the posting list a salary?
No, the posting does not specify a salary.
Sample Interview Questions
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