Opportunity at
DeliverooAccount Manager - Retail
Deliveroo operates a growing three-sided marketplace and is part of DoorDash, uniting global teams to expand platform reach. The company functions as a key revenue driver…
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About This Role
Deliveroo operates a growing three-sided marketplace and is part of DoorDash, uniting global teams to expand platform reach. The company functions as a key revenue driver for merchants across grocery, restaurant, and retail sectors in the UAE market. The Account Management team acts as strategic consultants, leveraging industry knowledge and data insights to support partner expansion. This position sits within the UAE New Verticals Team, focusing specifically on Deliveroo Shopping,…
Job Description
Deliveroo operates a growing three-sided marketplace and is part of DoorDash, uniting global teams to expand platform reach. The company functions as a key revenue driver for merchants across grocery, restaurant, and retail sectors in the UAE market. The Account Management team acts as strategic consultants, leveraging industry knowledge and data insights to support partner expansion.
This position sits within the UAE New Verticals Team, focusing specifically on Deliveroo Shopping, which encompasses diverse categories such as electronics, beauty items, gifts, pet supplies, and stationery. As a Retail Account Manager, the professional oversees relationships with prominent National and small-to-medium business non-food partners.
The role suits an individual who enjoys analytical problem-solving, partner relationship building, and fast-paced commercial growth. Responsibilities involve onboarding new merchants, managing day-to-day operations, driving performance improvements, and planning promotions. Candidates should possess a collaborative spirit and the ability to work cross-functionally with legal, compliance, operations, and marketing departments.
Responsibilities
- Manage relationships with major National and small-to-medium business retail and non-food partners
- Drive portfolio growth through proactive reporting, performance analysis, and regular review meetings
- Oversee marketing and promotional planning to help retail partners scale effectively
- Collaborate with compliance, legal, and operational teams to enforce best practices
- Coordinate site roll-outs and identify coverage gaps for expanding merchant availability
- Serve as the primary point of contact between retail partners and internal company stakeholders
Requirements
- Three to four years of prior work experience in business development, commercial functions, or account management
- Professional background working within the retail or pharmacy industry
- Demonstrated negotiation skills capable of delivering mutual value to partners and the business
- Strong ability to analyze data and translate performance metrics into actionable recommendations
- Effective interpersonal communication and organizational abilities
Qualifications
- Prior work history within a fast-paced, high-growth corporate environment
Core Skills
Frequently Asked Questions
Where is this job located?
This position is based on-site in Dubai, United Arab Emirates.
What is the employment type?
The role is full-time.
What salary is offered for this role?
The job posting does not specify the salary.
What industry experience is required?
Applicants must have previous experience working in the retail or pharmacy industry, along with three to four years in an account management, commercial, or business development role.
How many interview stages are typically included in the hiring process?
The interview process typically consists of three to four stages.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.