Opportunity at
ElasticAI Tool Admin
Elastic, known as the Search AI Company, delivers cloud solutions for search, security, and observability that utilize structured and unstructured data. The organization operates across more…
Career Tools
About This Role
Elastic, known as the Search AI Company, delivers cloud solutions for search, security, and observability that utilize structured and unstructured data. The organization operates across more than 30 countries with a distributed team. The marketing department is seeking an AI Tool Admin to serve as a key operational member within the Marketing AI, Operations and Automation team. This position involves governing and administering the marketing technology stack for AI tools…
Job Description
Elastic, known as the Search AI Company, delivers cloud solutions for search, security, and observability that utilize structured and unstructured data. The organization operates across more than 30 countries with a distributed team. The marketing department is seeking an AI Tool Admin to serve as a key operational member within the Marketing AI, Operations and Automation team.
This position involves governing and administering the marketing technology stack for AI tools utilized across the enterprise. The individual will handle tool-level configurations, system prompts, and governance protocols to ensure consistency. Responsibilities also include acting as a final human review layer for flagged AI-generated content, enforcing ownership models, maintaining internal prompt libraries, and collaborating with the Marketing AI Engineer to integrate new workflows.
The role suits a self-motivated, process-oriented professional who possesses experience managing enterprise marketing tech stacks in a fast-paced environment. Candidates should be adaptable and comfortable working across globally distributed teams.
Responsibilities
- Manage AI-level configurations, system prompts, and governance rules for approved marketing AI applications
- Perform human reviews of AI-generated content and submissions when agents flag warnings before going live
- Enforce tool ownership guidelines by ensuring every approved marketing AI tool has a designated owner
- Update internal prompt libraries, starting prompts, and usage guidelines for marketers
- Collaborate with the Marketing AI Engineer during the onboarding of new tools and workflows
- Track tool usage patterns and review volumes to support scaling decisions
- Contribute to internal documentation, wikis, team knowledge bases, and playbooks
Requirements
- Minimum of 3 years of experience in marketing operations or marketing technology with tool administration duties
- Hands-on background utilizing at least one enterprise or generative AI platform at an organizational scale, such as Jasper, Writer, or Adobe Firefly
- Understanding of system-level prompt architecture and its impact on output quality and consistency
- Ability to build governance workflows and documentation standards from scratch
- Familiarity with enterprise marketing platforms like Marketo or Workfront
- Clear and precise written communication skills with strong attention to detail
- Experience cooperating across globally distributed teams spanning the AMER, EMEA, and APJ regions
Core Skills
Benefits
- Competitive pay determined by the work performed
- Health coverage for employees and their families in many locations
- Flexible calendars, locations, and schedules for many roles
- Generous annual vacation day allowance
- Matching contributions up to $2000 or local currency equivalent for financial donations and service
- Up to 40 hours each year dedicated to volunteer projects
- Parental leave providing a minimum of 16 weeks
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the AI Tool Admin position?
The posting specifies that this is a full-time position.
What is the salary for this role?
The salary is not specified in the job posting, though the company offers competitive pay based on the work performed.
What experience is required to apply?
Applicants need at least three years of experience in a marketing operations or marketing technology role that included tool administration responsibilities.
How can applicants request a disability accommodation?
Candidates can request an accommodation during the application or recruiting process by emailing candidate_accessibility@elastic.co.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.