Remote opportunity at
InstacartAssociate Product Operations Manager
Instacart is an enterprise providing an essential grocery and household goods delivery service while creating flexible earnings opportunities for shoppers. The company operates under a Flex…
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About This Role
Instacart is an enterprise providing an essential grocery and household goods delivery service while creating flexible earnings opportunities for shoppers. The company operates under a Flex First approach, permitting staff to work from home, an office, or other locations. The organization is seeking an Associate Product Operations Manager to join its Enablement Team. In this capacity, you will act as the delivery layer of product operations, overseeing workstreams from intake…
Job Description
Instacart is an enterprise providing an essential grocery and household goods delivery service while creating flexible earnings opportunities for shoppers. The company operates under a Flex First approach, permitting staff to work from home, an office, or other locations.
The organization is seeking an Associate Product Operations Manager to join its Enablement Team. In this capacity, you will act as the delivery layer of product operations, overseeing workstreams from intake to final handoff. This is a rotation-based role where you will switch vertical pods every six to twelve months, covering areas such as Consumer, Shopper, and Enterprise. Your responsibilities will include managing intake and triage processes, authoring Product Enablement Packages, driving launch readiness, and leveraging artificial intelligence tools to accelerate daily deliverables.
This position suits professionals with a background in product operations, project management, or business analytics who possess strong analytical capabilities and familiarity with AI-driven tools. Candidates must be located in Ontario, Alberta, British Columbia, or Nova Scotia.
Responsibilities
- Manage end-to-end intake processes by validating problem statements and routing items properly
- Handle Tier 2 triage tasks that require judgment beyond automated resolution systems
- Write and maintain Product Enablement Packages starting from AI-assisted drafts
- Drive launch readiness and coordinate with relevant stakeholders
- Synthesize customer signals and quality data into structured summaries
- Process product requirement documents and deliver structured results to stakeholders
- Surface cross-domain insights to the horizontal infrastructure team during deployments
- Utilize artificial intelligence tools to support triage, drafting, onboarding, and research workflows
Requirements
- Four or more years of experience in product operations, project management, business analytics, or a related technology field
- Hands-on experience using Jira or equivalent project management software
- Strong analytical skills with practical experience in SQL
- Proficiency in Excel or Google Sheets
- Demonstrated application of automation or AI-driven tools to improve operational efficiency
- Proven cross-functional collaboration and customer advocacy skills
Qualifications
- Bachelor degree or equivalent practical experience
- Background in go-to-market planning or product launch operations
- Previous success working within a technology, software-as-a-service, marketplace, or consumer product company
- Familiarity with business intelligence and data visualization platforms like Looker, Mode, or Tableau
- Experience establishing feedback mechanisms from customers to improve processes or products
- Demonstrated ownership of process improvements or automation initiatives across teams
Core Skills
Benefits
- New hire equity grant
- Annual equity refresh grants
- Market-competitive compensation package
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary for the Associate Product Operations Manager role?
The base pay range for this position is CAD 98,000 to 103,500 per year, with actual offers varying based on experience and skills.
Where can this employee be located?
The position is remote under a Flex First policy, but hiring is currently limited to candidates residing in Ontario, Alberta, British Columbia, and Nova Scotia.
What are the core educational or professional requirements?
Applicants must have a bachelor degree or equivalent practical experience, along with at least four years of background in product operations, business analytics, project management, or a related technology environment.
Is this a permanent placement?
The posting specifies that the employment type is full-time.
Sample Interview Questions
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