Remote opportunity at
InstacartAssociate Product Operations Manager
Instacart operates an essential service that connects millions of consumers with grocery and household goods delivery, while providing earnings opportunities for personal shoppers. The company is…
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About This Role
Instacart operates an essential service that connects millions of consumers with grocery and household goods delivery, while providing earnings opportunities for personal shoppers. The company is hiring an Associate Product Operations Manager to function within its Enablement Team. This is a rotation-based position where the person chosen will move through vertical pods including Consumer, Shopper, and Enterprise every six to twelve months. The role acts as the delivery layer of…
Job Description
Instacart operates an essential service that connects millions of consumers with grocery and household goods delivery, while providing earnings opportunities for personal shoppers. The company is hiring an Associate Product Operations Manager to function within its Enablement Team.
This is a rotation-based position where the person chosen will move through vertical pods including Consumer, Shopper, and Enterprise every six to twelve months. The role acts as the delivery layer of product operations, overseeing workstreams from intake to handoff. Core responsibilities include managing PCR intake and triage, creating Product Enablement Packages, driving launch readiness, and utilizing AI-driven tools to accelerate daily deliverables.
The role suits professionals with analytical and project management backgrounds who thrive in a collaborative, fast-moving environment. Instacart operates under a Flex First approach, allowing employees to choose their work location, whether from home, an office, or elsewhere, supplemented by regular in-person events.
Responsibilities
- Manage end-to-end PCR intake by validating problem statements and assessing routing before handoff to vertical pods
- Conduct Tier 2 triage for issues beyond automated resolution
- Draft, maintain, and own the quality, accuracy, and stakeholder fit of Product Enablement Packages using AI-assisted drafts
- Drive launch readiness by coordinating with relevant stakeholders
- Synthesize customer signals and quality data into structured summaries for the Horizontal infrastructure team
- Process product requirement documents through the PRD enabler and deliver results to product managers and product teams
- Surface cross-domain insights to the Horizontal team during deployments
- Integrate artificial intelligence tools into daily workflows for triage, drafting, research, and onboarding
Requirements
- Four or more years of experience in product operations, project management, business analytics, or a related field within a technology or product-driven environment
- Hands-on experience utilizing Jira or comparable project management tools
- Strong analytical capabilities with practical experience in SQL and proficiency in Excel or Google Sheets
- Demonstrated application of automation or AI-driven tools to improve operational efficiency
- Proven cross-functional collaboration and communication abilities
Qualifications
- Bachelor degree or equivalent practical experience
- Prior background in go-to-market planning or product launch operations
- Previous experience working in a tech, SaaS, consumer product, or marketplace company
- Familiarity with business intelligence and data visualization platforms like Looker, Mode, or Tableau
- Experience in setting up customer feedback mechanisms to direct product or process enhancements
- Demonstrated initiative in executing cross-team process improvements or automations
Core Skills
Benefits
- New hire equity grant
- Annual equity refresh grants
- Market-competitive compensation based on permanent work location
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote under Instacart's Flex First policy, which allows employees to choose whether they work from home, an office, or another location.
What is the salary range for this job?
The base pay range varies by location in the US. For CA, NY, CT, and NJ it is $133,000 to $140,500 USD; for WA it is $128,000 to $135,000 USD; for OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, and HI it is $122,000 to $129,000 USD; and for all other states it is $111,000 to $117,000 USD.
What experience is required to apply?
Applicants must have four or more years of experience in product operations, project management, business analytics, or a related field within a technology or product-driven environment, alongside a bachelor degree or equivalent practical experience.
Sample Interview Questions
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